VIP & Group Room Inventory Coordinator

Crescent Hotels & Resorts; Las Vegas (NV); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

AC Hotel Symphony Park in Las Vegas is seeking a Front Desk / Reservations Associate for an on-site, full-time role. You will handle guest check-ins, room assignments, and pre-arrival planning while coordinating with Sales, Events, and Housekeeping to ensure inventory integrity and VIP services.

The position requires 1–3 years in hotel operations or guest services, strong communication, and proficiency with Lightspeed PMS and Marriott platforms; an Alcohol Awareness and a Certified Food Handler

Qualifikationen

• High school diploma or equivalent required; customer service and communication skills essential.
• Preferred experience in Front Desk, Reservations, or Guest Services roles.
• Licenses: Alcohol Awareness and Certified Food Handler, as applicable.

Aufgaben

• Review arrivals, block rooms and manage inventory for groups and transient guests.
• Coordinate room assignments with Sales, Events and Front Desk teams.
• Respond to guest inquiries via phone, email, and in person.
• Process authorizations, reservations changes, and guest profiles.
• Generate daily reports and maintain records; assist with check-in/out during peak times.
• Train on Marriott systems and property procedures; cross-train in Front Desk tasks.

Kenntnisse

Customer service

Communication

Organization

Multitasking

Confidentiality

Teamwork

Adaptability

Ausbildung

High school diploma or equivalent

Alcohol Awareness Certification

Certified Food Handler

Tools

Lightspeed PMS

Marriott systems

Microsoft Office

Jobbeschreibung

AC Hotel Symphony Park in Las Vegas is seeking a Front Desk / Reservations Associate for an on-site, full-time role. You will handle guest check-ins, room assignments, and pre-arrival planning while coordinating with Sales, Events, and Housekeeping to ensure inventory integrity and VIP services.

The position requires 1–3 years in hotel operations or guest services, strong communication, and proficiency with Lightspeed PMS and Marriott platforms; an Alcohol Awareness and a Certified Food Handler