Maître d’ — Upscale Omakase Guest Experience Lead

Simplevenue; Miami Beach (FL); On-site; USD 12,000 - 18,000; Full time

Job summary

Sushi by Bou in MIAMI BEACH is hiring for a Maître d’ to elevate the guest experience from arrival to departure. You will manage reservations, seating, and pacing, coordinating with chefs and front-of-house to keep service smooth and guests feeling valued.

The ideal candidate has at least 2 years in upscale hospitality, a poised presence, excellent communication, and a collaborative spirit. Evening, weekend, and holiday availability is required.

Qualifications

• Minimum 2 years of experience in upscale hospitality settings such as fine dining, luxury hotels, concierge services or VIP guest services.
• Poised and comfortable connecting with a wide range of guests.
• Clear communication and strong interpersonal skills.
• Ability to anticipate needs and make thoughtful decisions.
• Collaborative approach to service.

Responsibilities

• Welcome guests and establish a gracious tone for their experience.
• Review reservations, guest notes, special occasions and seating details before service.
• Coordinate arrivals and seating transitions to keep the schedule on track.
• Anticipate guest needs and resolve concerns with discretion.
• Communicate timing, allergies and special requests to chefs and front-of-house team members.
• Assist with checks, payments and other service needs as required.
• Maintain the readiness of guest-facing areas.
• Complete assigned opening and closing procedures.

Skills

Upscale hospitality

Guest relations

Communication

Attention to detail

Team collaboration

Evening/weekend/holiday availability

Job description

Sushi by Bou in MIAMI BEACH is hiring for a Maître d’ to elevate the guest experience from arrival to departure. You will manage reservations, seating, and pacing, coordinating with chefs and front-of-house to keep service smooth and guests feeling valued.

The ideal candidate has at least 2 years in upscale hospitality, a poised presence, excellent communication, and a collaborative spirit. Evening, weekend, and holiday availability is required.