VIP Front Desk Agent — Guest Services Maestro

Humanitarian Hotels; Orlando, Northern (FL, KY); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health insurance options

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace

Job summary

Schulte Hospitality Group in Orlando is seeking a dynamic Front Desk Agent to deliver warm, efficient guest service at Castle Orlando-11021. You will greet guests, manage check-ins, and coordinate with housekeeping to ensure a smooth arrival experience.

This full-time role requires at least one year front desk exposure, basic computer skills, and strong communication. You’ll join a team committed to hospitality, growth, and inclusive work culture with competitive benefits.

Qualifications

• Minimum of one year in Front Desk Operations.
• In-depth knowledge of hotel Front Desk operations.
• Minimum of High School education.

Responsibilities

• Greets guests as they arrive, focus on personal recognition.
• Answer the telephone within three rings with a smile and answer questions accordingly.
• Manage check-in/check-out procedures and guest requests.
• Maintain front desk area clean and organized.

Skills

Basic computer skills

Verbal & written communication

Guest service mindset

Education

High School diploma

Job description

Schulte Hospitality Group in Orlando is seeking a dynamic Front Desk Agent to deliver warm, efficient guest service at Castle Orlando-11021. You will greet guests, manage check-ins, and coordinate with housekeeping to ensure a smooth arrival experience.

This full-time role requires at least one year front desk exposure, basic computer skills, and strong communication. You’ll join a team committed to hospitality, growth, and inclusive work culture with competitive benefits.