Guest Experience Front Desk Agent | Flexible Scheduling

crestline-external; Orlando (FL); On-site; USD 30,000 - 35,000; Full time

Job summary

Crestline Hotels & Resorts is seeking an enthusiastic Full-Time Front Desk Agent for the Courtyard Orlando Altamonte Springs/Maitland. The role involves assisting guests with check-in and check-out, resolving complaints, and maintaining positive guest relations.

The ideal candidate will have a High School Diploma or GED, a year of experience in a hotel, and basic computer skills. This position offers flexible scheduling and competitive wages.

Qualifications

• 1 year previous experience in a similar position in a hotel required.
• Ability to handle guest complaints effectively.
• Basic knowledge of hotel operations.

Responsibilities

• Assist guests with check-in and check-out.
• Resolve guest complaints and ensure satisfaction.
• Maintain knowledge of hotel features and services.

Skills

Guest satisfaction

Communication skills

Problem-solving

Education

High School Graduate or GED

Tools

Basic computer skills

Job description

Crestline Hotels & Resorts is seeking an enthusiastic Full-Time Front Desk Agent for the Courtyard Orlando Altamonte Springs/Maitland. The role involves assisting guests with check-in and check-out, resolving complaints, and maintaining positive guest relations.

The ideal candidate will have a High School Diploma or GED, a year of experience in a hotel, and basic computer skills. This position offers flexible scheduling and competitive wages.