VIP Experience Specialist — Premium Upsells

HOB Roxian Corp.; McKees Rocks (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly office

Student loan reimbursement

Tuition reimbursement

Job summary

Live Nation Entertainment is seeking a VIP Host/Supervisor to drive VIP upgrade sales and deliver premium guest experiences at our venues. You will manage inquiry-to-fulfillment, train staff, and ensure top-tier service for industry executives and VIP clients.

Applicants should have high-end hospitality or nightlife experience, a polished demeanor, and the ability to work late nights, weekends, and holidays in a fast-paced setting. We value teamwork and guest satisfaction.

Qualifications

• High School Diploma or equivalent.
• Experience selling to high-end VIP clients and guests.
• Ability to handle difficult situations with tact and diplomacy.

Responsibilities

• Sell VIP upgrades (Premium Seats, Priority Entry) and process payments.
• Coordinate VIP check-in, seating, and fulfillment on event nights.
• Maintain professional grooming and articulate vocabulary with audiences.

Skills

VIP sales

Customer service

Communication

Problem solving

Multitasking

Diplomacy

Teamwork

Education

High School Diploma

Tools

POS systems

Job description

Live Nation Entertainment is seeking a VIP Host/Supervisor to drive VIP upgrade sales and deliver premium guest experiences at our venues. You will manage inquiry-to-fulfillment, train staff, and ensure top-tier service for industry executives and VIP clients.

Applicants should have high-end hospitality or nightlife experience, a polished demeanor, and the ability to work late nights, weekends, and holidays in a fast-paced setting. We value teamwork and guest satisfaction.