VIP Casino Host - Elite Guest Relations & Events

Maverick Gaming; West Wendover (NV); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Health insurance

Disability insurance

Education reimbursement

401k plan

Meal discounts

Zusammenfassung

Maverick Gaming in Wendover, NV, seeks an Executive Casino Host who delivers the ultimate VIP experience by building lasting relationships with high-value guests and coordinating personalized service across the properties.

Responsibilities include planning events, collaborating with Marketing and hotel teams, monitoring guest activity for revenue opportunities, resolving issues promptly, and ensuring compliance with casino policies while maintaining detailed guest records.

Qualifikationen

• Be 21 years of age and high school diploma or GED.
• Minimum of 3 years of experience in a similar casino host role.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours including nights, weekends, and holidays.
• Knowledge of casino operations and regulations.

Aufgaben

• Build strong relationships with high-value guests and provide personalized attention.
• Plan and organize events and promotions for guests.
• Coordinate with other departments to ensure smooth casino services.
• Monitor guest activity to identify opportunities to increase revenue and improve guest satisfaction.
• Resolve guest complaints and issues in a timely and professional manner.
• Ensure compliance with all casino regulations and policies.
• Maintain accurate records of guest activity and provide regular reports to management.
• Establish goals for daily outreach to current, inactive and prospective high-end players.
• Develop host relationships with existing VIP players.
• Assist in developing annual budgets and quarterly goals for the Casino Host Program.
• Collaborate with Marketing and other departments to plan events and campaigns.

Kenntnisse

Communication

Interpersonal skills

Flexibility

Time management

Casino operations knowledge

Ausbildung

High school diploma or GED

College degree preferred

Jobbeschreibung

Maverick Gaming in Wendover, NV, seeks an Executive Casino Host who delivers the ultimate VIP experience by building lasting relationships with high-value guests and coordinating personalized service across the properties.

Responsibilities include planning events, collaborating with Marketing and hotel teams, monitoring guest activity for revenue opportunities, resolving issues promptly, and ensuring compliance with casino policies while maintaining detailed guest records.