VIP Auto Service Experience Specialist

Bean Automotive Group; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

401(k) match

Health insurance

Dental & vision

AD&D insurance

Volunteer time-off

Wellness program

Employee discounts

ASE certification reimbursement

Training programs

Job summary

Bean Automotive Group is seeking a VIP Specialist at West Kendall Toyota in Miami, FL 33186. You will explain all features and benefits of new car upgrades and refinance options to service customers while maximizing satisfaction.

You will greet customers in the service drive, assess needs, assist with vehicle selection, and handle paperwork with the VIP Sales Manager. A high school diploma and strong communication skills are required.

Qualifications

• Maintains professional appearance.
• Excellent communication, listening and interpersonal skills.
• Excellent organizational skills.
• Drive to work independently and be self-motivated.
• High school diploma required.
• Extensive knowledge of computers, internet and smartphones.
• Valid driver license required.

Responsibilities

• Meets and greets customers in the service drive and identifies needs.
• Assists in selecting vehicles and explains features and benefits.
• Completes paperwork accurately and timely.
• Introduces customers to Sales Manager.
• Provides vehicle walkthrough and arranges first service appointment.
• Maintains owner follow-up system.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Self-motivation

Valid driver's license

Education

High school diploma

Tools

Computers

Internet

Smartphones

Job description

Bean Automotive Group is seeking a VIP Specialist at West Kendall Toyota in Miami, FL 33186. You will explain all features and benefits of new car upgrades and refinance options to service customers while maximizing satisfaction.

You will greet customers in the service drive, assess needs, assist with vehicle selection, and handle paperwork with the VIP Sales Manager. A high school diploma and strong communication skills are required.