Service Advisor

Toyot; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Toyota of North Miami is seeking an experienced Automotive Service Advisor to join our leadership team in a growing dealership environment. You will meet with customers to determine vehicle repair needs, build strong relations, and maintain ethical standards while guiding service operations.

The role requires automotive service advisor experience, accredited service training, and the ability to manage multiple tasks while keeping customers informed. Background check and drug screen are required.

Qualifications

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Must be willing to submit to a background check & drug screen.

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Skills

Automotive service advisor experience

Customer service

Time management

Education

High School Diploma or equivalent

Accredited training in service advisor skills

Job description

Toyota of North Miamihas been recognized as a professional leader in automotive sales and servicein South Florida. If you're looking for an opportunity to join the automotive industry as a valued team member, your search is complete. We are experiencing massive growth in our brand new multi-million dollar facility. We are looking for people who are professional; customer oriented, and want to be part of a winning team!

There has never been a better opportunity to become part of our leadership team.

Enjoy our truly unique benefits!

WE OFFER:

• Privately-owned
• Toyota is the #1 selling brand in the world
• Incredible location
• Career opportunity - many of our staff have been with us for more than 15+ years
• Gym for employees with treadmills, stationary bikes, elliptical machines, rowers, and free weights to promote a healthy lifestyle
• Pizza restaurant located in the dealership
• Best in class benefits package
• Paid Holidays (Producers): New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day & your Birthday!
• Vacation: 1 week after 1 year of service, 2 weeks after 2 years of service, 3 weeks after 5 years of service, 4 weeks after 10 years of service, 5 weeks after 15 years of service
• Health Insurance (UMR) - 100% Employer Paid for United Medical Resources Neighborhood Health Partnership (NHP) HMO Base Plan for our employees!
• (Profit Sharing) - 25% UNLIMITED MATCH!

RESPONSIBILITIES:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Must be willing to submit to a background check & drug screen

For your background check, you must list your LEGAL first and last name. This must match what is on your U.S. Passport or documents.Please ensure your employment application is displaying your correct andlegal first & last name.