VIP Auto Experience Manager

Napleton Automotive Group; Lake Park, Northern (FL, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Aggressive pay

Family-owned

Medical, dental, vision

401K plan

Vacation time

Paid training

Discounts on vehicles

Growth opportunities

Job summary

Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for an upgrade. This role offers an exciting opportunity in a fast-paced, growing industry within one of the country’s largest automotive dealership groups.

We offer aggressive compensation with incentives, a family-owned legacy, comprehensive medical/dental/vision, 401K, vacation, paid training, discounts on vehicles, and clear growth opportunities.

Qualifications

• Excellent communication skills required.
• Automotive experience required.
• Tech Savvy – able to learn and utilize technology
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Promote vehicle upgrade options in sales and service department of dealership
• Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
• Schedule sales appointments and reschedule no show customers
• Contact customers based on current marketing incentives
• Follow up with existing and potential customers to generate leads and close sales
• Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
• Follow up in a manner that results in the customer visiting the dealership
• Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction

Skills

Excellent communication

Automotive experience

Tech savvy

Job description

Ed Napleton Automotive Group is seeking a VIP Manager to assist customers in the Service Department who are eligible for an upgrade. This role offers an exciting opportunity in a fast-paced, growing industry within one of the country’s largest automotive dealership groups.

We offer aggressive compensation with incentives, a family-owned legacy, comprehensive medical/dental/vision, 401K, vacation, paid training, discounts on vehicles, and clear growth opportunities.