VIP Account Manager (Junior) – Remote, Growth & Perks

Ludicrum; United States; Remote; USD 5,700 - 8,600; Full time

Benefits offered by this job

Remote working

Unlimited PTO

Laptop + peripherals provided

Career growth opportunities

Quarterly performance reviews

Health budget after 1 year

Self development budget

Special birthday perk

Job summary

Ludicrum is hiring a Jr. Account Manager (VIP) in the fast-growing iGaming space. You will support VIP client relationships, respond to inquiries, and gather feedback to improve satisfaction and loyalty.

This entry-level role offers remote work, training, and the chance to grow with a dynamic global team, collaborating with internal groups to align client objectives and drive results.

Qualifications

• 1-2 years of experience in customer service, sales, or account management.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Excellent problem-solving skills.
• High attention to detail and strong organizational abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Discretion when handling confidential and sensitive information.

Responsibilities

• Support the development and maintenance of relationships with VIP clients
• Respond promptly to client inquiries and concerns, ensuring a positive experience
• Proactively engage with clients to understand their needs and gather feedback
• Help maintain high levels of client satisfaction, retention, and loyalty
• Assist with administrative tasks such as maintaining accurate client records and documentation
• Support data tracking and analysis related to client satisfaction and performance
• Collaborate with internal teams to align on client objectives and expectations
• Assist senior account managers with ongoing tasks and projects

Skills

Customer service

Sales awareness

Account management

Communication

Multitasking

Discretion

Job description

Ludicrum is hiring a Jr. Account Manager (VIP) in the fast-growing iGaming space. You will support VIP client relationships, respond to inquiries, and gather feedback to improve satisfaction and loyalty.

This entry-level role offers remote work, training, and the chance to grow with a dynamic global team, collaborating with internal groups to align client objectives and drive results.