VIP Account Lead - Premium Gaming

Hard Rock Digital; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay and benefits

Startup culture backed by a secure brand

Job summary

A leading digital gaming company located in Florida seeks a VIP Associate to manage high potential customer relationships and ensure compliance with regulatory obligations. This role requires exceptional interpersonal skills and a passion for customer service, with responsibilities including meeting VIP clients and maintaining customer information within a CRM tool. Candidates should have knowledge in the sports betting industry and experience using analytical tools. Join a team that values authenticity and inclusivity.

Qualifications

• Must obtain industry regulator employee licensing.
• Previous experience in sportsbook advantageous.
• Ability to communicate professionally to clients and colleagues.

Responsibilities

• Develop relationships with high potential customers.
• Meet with VIP customers to retain important clients.
• Ensure compliance with regulatory obligations.
• Maintain business information in CRM tool weekly.
• Lead or support projects assigned by VIP Leadership.

Skills

Interpersonal skills

Professionalism

Problem-solving skills

Customer service

Communication

Knowledge of sports betting industry

Tools

CRM tools (Salesforce/Oracle/Zendesk)

Analytical Platforms (Tableau, Power BI, Amplitude)

Job description

Get notified about new Talent Intelligence jobs in United States.

10,000+ Talent Intelligence Jobs in United States

Senior Staff Business Data Talent Analytics Lead

Vice President of Talent Acquisition & Workforce Strategy

Vice President of Talent Acquisition & Workforce Strategy

Director, Talent Attraction & Acquisition - Carmel, IN

Associate, Sourcing & Insights - Global Talent Acquisition

Investments Talent Acquisition, Business Lead (Corporate Vice President)

Talent Management Generalist-Early Career Recruitment

Director, Global Talent Acquisition Enablement & Effectiveness

Director, Talent Management & Development

Manager, Executive Recruiting, Research & Talent Insights

Director, University Talent Acquisition Leader

Manager, Executive Recruiting, Research & Talent Insights

Talent Management Generalist-Early Career Recruitment

Senior Analytics & Insights Specialist - People Analytics

Talent Acquisition Specialist: Future Talent Pipelines

Analytics & Insights Specialist - People Analytics

Director, Global Talent Acquisition (TA) Operations and Programs

Senior Talent Sourcer - Banking & Wealth

Director, Talent Management (BU & Function)

Talent Attraction, Development, & TU Analyst

Talent Acquisition Consultant - Wholesale Banking

Senior Talent Acquisition Specialist/Project Manager

Legal Recruiting Intelligence & Candidate Coordinator

Talent Sourcing Partner / Sr. Talent Sourcing Partner