Video Teller Specialist (Part-Time ITM Banking)

Legacy-Bank; Springdale (AR); On-site; USD 17,000 - 21,000; Part time

Job summary

Legacy-Bank is seeking a part-time ITM teller for the Springdale area. The role focuses on paying and receiving functions via video ITM, balancing logs, and delivering a positive customer service experience through the ITM platform.

The position runs 3pm–7pm Monday through Friday with rotating Saturday hours 9am–12pm. Strong computer skills and high school diploma or GED required; banking or call center background is a plus.

Qualifications

• Minimum 18 years old and a high school diploma or GED.
• Strong computer skills required.
• Banking or call center experience preferred.
• Bilingual English/Spanish or English/Marshallese preferred.

Responsibilities

• Balance transaction logs throughout the day.
• Process deposits, loan payments, cash checks, and other ITM transactions.
• Assist customers with using the ITM and provide step-by-step guidance.
• Demonstrate the ability to operate teller transactions in a non-traditional teller environment.
• Follow security and compliance procedures daily.
• Identify opportunities to offer additional bank products as needs arise.
• Provide outstanding customer service to internal and external customers.

Skills

Customer service

Strong computer skills

Education

High school diploma or GED

Tools

Teller ITM system

Job description

Legacy-Bank is seeking a part-time ITM teller for the Springdale area. The role focuses on paying and receiving functions via video ITM, balancing logs, and delivering a positive customer service experience through the ITM platform.

The position runs 3pm–7pm Monday through Friday with rotating Saturday hours 9am–12pm. Strong computer skills and high school diploma or GED required; banking or call center background is a plus.