Video Teller & ITM Specialist

Huntington Bancshares, Inc.; Morning Sun Villas (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking an ITM Specialist to process teller transactions via Interactive Teller Machines at multiple locations. The role focuses on delivering accurate service, answering questions, and guiding customers toward appropriate banking solutions.

This on-site position requires a high school diploma, strong customer service, and comfort with video interactions. You will maintain confidentiality, complete training, and strive to expand customer relationships through

Qualifications

• High School Diploma or GED required.
• Strong customer service background.
• Comfortable on camera with professional appearance.

Responsibilities

• Process teller transactions via ITM accurately and efficiently.
• Explain Huntington services and assist customers with financial needs.
• Maintain confidentiality of customer information and complete required training.
• Seek opportunities to expand customer relationships through education and product solutions.
• Handle requests with varying degrees of complexity in a video banking environment.

Skills

Customer service

Communication

Time management

Camera professionalism

Video banking

Problem solving

Education

High School Diploma or GED

Job description

Huntington Bancshares, Inc. is seeking an ITM Specialist to process teller transactions via Interactive Teller Machines at multiple locations. The role focuses on delivering accurate service, answering questions, and guiding customers toward appropriate banking solutions.

This on-site position requires a high school diploma, strong customer service, and comfort with video interactions. You will maintain confidentiality, complete training, and strive to expand customer relationships through