Video Teller Specialist – Customer Experience Pro

Centennial Bank; Jonesboro (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

Centennial Bank in Jonesboro, AR is seeking an Interactive Teller to deliver a positive customer experience through video ITM transactions, deposits, withdrawals, and cross-selling bank products. The role emphasizes accuracy, professional service, and adherence to policies in a fast-paced retail environment.

The position requires high school or better, strong communication, cash handling and math skills, and the ability to work flexible schedules with reliable attendance.

Qualifications

• Requires strong organizational and numerical skills.
• Excellent communication and customer service abilities.
• Ability to handle cash accurately and follow bank policies.

Responsibilities

• Verify receipts and payouts for cash transactions.
• Set up, close, and balance teller station via ITM; run system reports.
• Assist customers via video function on ITM; answer inquiries.

Skills

Customer service

Communication

Cross-selling

Cash handling

Video banking

Attention to detail

Education

High School diploma or equivalent

Tools

Retail banking software

Job description

Centennial Bank in Jonesboro, AR is seeking an Interactive Teller to deliver a positive customer experience through video ITM transactions, deposits, withdrawals, and cross-selling bank products. The role emphasizes accuracy, professional service, and adherence to policies in a fast-paced retail environment.

The position requires high school or better, strong communication, cash handling and math skills, and the ability to work flexible schedules with reliable attendance.