Video Teller & ITM Specialist — Remote Options

Huntington; Hoover, Northern (AL, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Huntington is seeking an ITM Specialist to accurately process teller transactions via video ITM systems at our on-site Alabama locations. You will handle deposits, withdrawals, transfers, and loan payments while educating customers on Huntington products to deepen relationships.

The role emphasizes exceptional customer service, professional communication, and the ability to work in a fast-paced environment on camera. Prior experience with digital channels and compliance training is advantageous.

Qualifications

• High School Diploma, GED, or equivalent education.
• Strong customer service background.
• Professional and courteous verbal and written communication skills.

Responsibilities

• Process teller transactions via ITM machines including balance inquiries, deposits, transfers and loan payments.
• Present and explain Huntington services and products to customers and assist in meeting their financial needs.
• Answer questions, collect data, secure answers, and report results to customers.
• Maintain confidentiality and complete compliance and training for ITM Specialists.

Skills

Customer service

Communication skills

On-camera presence

Education

High School Diploma or GED

Job description

Huntington is seeking an ITM Specialist to accurately process teller transactions via video ITM systems at our on-site Alabama locations. You will handle deposits, withdrawals, transfers, and loan payments while educating customers on Huntington products to deepen relationships.

The role emphasizes exceptional customer service, professional communication, and the ability to work in a fast-paced environment on camera. Prior experience with digital channels and compliance training is advantageous.