Video Teller: Fast, Friendly Banking Transactions

Essential Credit Union; Baton Rouge (LA); On-site; USD 28,000 - 36,000; Full time

Job summary

Essential Credit Union in Baton Rouge seeks a Teller with strong cash handling and customer service skills. You will process daily transactions, verify accuracy, and assist members with inquiries using the ITM system.

The role emphasizes accuracy, confidentiality, and a friendly, professional demeanor. Responsibilities include posting transactions, handling checks and cash, balancing drawers, and supporting other departments as needed.

Qualifications

• Cash handling and customer service experience is preferred.
• Familiarity with ITM and bank procedures.

Responsibilities

• Process financial transactions accurately for checking, savings, and loan payments.
• Verify and post transactions, confirm details with customers to minimize errors.
• Issue traveler’s checks and money orders and verify cash amounts.
• Assist customers with inquiries and refer complex needs to appropriate departments.
• Balance cash drawer daily and maintain accuracy of records.
• Maintain a professional appearance and assist other departments as needed.

Skills

Cash handling

Customer service

Tools

ITM system

Job description

Essential Credit Union in Baton Rouge seeks a Teller with strong cash handling and customer service skills. You will process daily transactions, verify accuracy, and assist members with inquiries using the ITM system.

The role emphasizes accuracy, confidentiality, and a friendly, professional demeanor. Responsibilities include posting transactions, handling checks and cash, balancing drawers, and supporting other departments as needed.