Member Experience Teller

ADP, Inc.; Birmingham (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Alabama Central Credit Union is seeking a friendly Teller to assist members with financial transactions in our lobby, drive-thru, or by phone. You will provide accurate, confidential service and act as a reliable information source for members.

Key duties include handling checking and savings transactions, balancing cash drawer daily, resolving inquiries, processing deposits and loan payments, and supporting branch goals while maintaining compliance with laws and regulations.

Qualifications

• High School Diploma or GED required or preferred.
• Cash handling and customer service experience is strongly preferred, but not required.

Responsibilities

• Demonstrates efficiency with financial transactions for checking, savings, and borrowing members: receives funds, post transactions, and pays out funds as requested.
• Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages.
• Research and resolve member and internal inquiries regarding services and products.
• Receives deposits and loan payments from members, addresses inquiries on accounts, validates checks and/or counts cash payments.
• Responsible for meeting sales and service goals set by management.
• Assist other departments and branches with transactions as needed and provides support for the branch in fulfilling member requests and merchant verifications.

Skills

Cash handling

Customer service

Courtesy

Diplomacy

Sales skills

Education

High School Diploma or GED

Job description

Alabama Central Credit Union is seeking a friendly Teller to assist members with financial transactions in our lobby, drive-thru, or by phone. You will provide accurate, confidential service and act as a reliable information source for members.

Key duties include handling checking and savings transactions, balancing cash drawer daily, resolving inquiries, processing deposits and loan payments, and supporting branch goals while maintaining compliance with laws and regulations.