Video Teller

Summit Credit Union; Cottage Grove (AL); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent health insurance

Student Loan Payback

Tuition reimbursement

401K with match

Career development opportunities

Excellent PTO, plus paid volunteerTime

Descripción de la vacante

Summit Credit Union is seeking a Video Teller to greet members via live video, assist with everyday banking, and help solve problems in real time. You''ll process transactions accurately, spot opportunities to improve members'' financial lives, and refer them to teammates when appropriate.

The role includes training to meet service and sales goals while staying compliant with regulations. This position welcomes bilingual Spanish as a bonus.

Formación

• High school diploma or equivalent.
• At least 1 year of customer service or sales experience.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills; bilingual in Spanish is a bonus.

Responsabilidades

• Be the friendly face (via video) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.

Conocimientos

Customer service

Sales

Interpersonal skills

MS Office

Spanish bonus

Educación

High school diploma or equivalent

Descripción del empleo

Do you love helping people and making their day better? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate individual to join our team as a Video Teller, where you’ll connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun!

What You’ll Do:

• Be the friendly face (via video!) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.

Hit service and sales goals with the help of structured training and coaching.

What Success Looks Like:

• Members leave every interaction feeling supported, informed, and empowered.
• You build long-term relationships that turn everyday service into lasting loyalty.
• You grow professionally through development opportunities and career enrichment.
• You help us stay compliant with regulations.

What You Bring:

• • High school diploma or equivalent.
  • At least one year of customer service or sales experience.
  • Strong interpersonal skills and a positive, professional demeanor.
  • Basic Microsoft Office and math skills.
  • Bilingual in Spanish is a bonus!

Perks:

• Excellent health insurance
• Student Loan Payback
• Tuition reimbursement
• 401K with match
• Career development opportunities
• Excellent PTO, plus paid volunteer time and holidays

Why Summit?

We believe different makes us better. Summit Credit Union is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to Be the Face of Summit?