Video Teller: Elevate Member Service & Growth

Summit Logo; Town of Cottage Grove (WI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Student Loan Payback

401K with match

Excellent PTO

Paid volunteer time

Holidays

Job summary

Summit Credit Union is seeking a Video Teller to connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun!

Hit service and sales goals with structured training and coaching. A high school diploma or equivalent and at least one year of customer service or sales experience are required; bilingual Spanish is a bonus, and Summit offers Student Loan Payback, a 401K with match, and generous PTO/volunteer time plus holidays.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service or sales experience.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.
• Bilingual in Spanish is a bonus.

Responsibilities

• Be the friendly face (via video) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.
• Hit service and sales goals with the help of structured training and coaching.

Skills

Customer service

Sales experience

Interpersonal skills

Microsoft Office

Math skills

Bilingual in Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Summit Credit Union is seeking a Video Teller to connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun!

Hit service and sales goals with structured training and coaching. A high school diploma or equivalent and at least one year of customer service or sales experience are required; bilingual Spanish is a bonus, and Summit offers Student Loan Payback, a 401K with match, and generous PTO/volunteer time plus holidays.