Bilingual Video Teller (Part Time 30 Hours)

Summit Logo; Town of Cottage Grove (WI); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

401K with match

Paid time off

Volunteer time off

Holidays

Student loan payoff

Job summary

Summit Credit Union seeks a part-time Video Teller to assist members remotely via video. The role emphasizes accuracy in processing transactions, problem solving, and guiding members toward financial solutions.

This is a hybrid position offering training, coaching, and opportunities to grow professionally. Requirements include a high school diploma, at least one year of customer service or sales experience, and bilingual fluency in Spanish and English.

Qualifications

• High school diploma or equivalent.
• At least one year of customer service or sales experience.
• Bilingual fluency in Spanish and English.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.

Responsibilities

• Be the friendly face (via video!) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.

Skills

Bilingual Spanish & English

Customer service experience

Interpersonal skills

Microsoft Office

Math skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Job Category: Digital Delivery

Requisition Number: VIDEO004422

• Part-Time
• Hybrid

Locations

Showing 1 location

Description

Do you love helping people and making their day better? At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate member to join our team as a part time 30 hour per week Video Teller, where you’ll connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun!

What You’ll Do:

• Be the friendly face (via video!) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.

Hit service and sales goals with the help of structured training and coaching.

What Success Looks Like:

• Members leave every interaction feeling supported, informed, and empowered.
• You build long-term relationships that turn everyday service into lasting loyalty.
• You grow professionally through development opportunities and career enrichment.
• You help us stay compliant with regulations.

What You Bring:

• High school diploma or equivalent.
• At least one year of customer service or sales experience.
• Bilingual fluency in Spanish and English.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.
• Student Loan Payback
• 401K with match
• Excellent PTO, plus paid volunteer time and holidays

Why Summit?

We believedifferent makes us better. Summit Credit Union is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.