Bilingual Video Teller (Part Time 30 Hours)

Summit Credit Union; Village of Cottage Grove (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Excellent health insurance

Student Loan Payback

Tuition reimbursement

401K with match

Career development opportunities

Excellent PTO, plus paid volunteer وقت

Job summary

Summit Credit Union seeks a part-time Video Teller in Cottage Grove, WI to assist members remotely via video, handle transactions accurately, and guide them toward helpful financial options. You’ll join a team committed to service excellence and member empowerment.

Requirements include at least 1 year of customer service or sales experience and bilingual Spanish-English skills. Training, benefits, and career growth opportunities are provided.

Qualifications

• High school diploma or equivalent is required.
• Minimum of 1 year in customer service or sales.
• Bilingual fluency in Spanish and English.

Responsibilities

• Be the friendly face (via video) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members' financial lives and refer them to teammates.
• Use multi-factor authentication to keep our members safe.

Skills

Customer service

Sales experience

Bilingual Spanish-English

Microsoft Office

Math skills

Education

High school diploma or equivalent

Job description

Do you love helping people and making their day better? At Summit Credit Union, we're not just about transactions-we're about transformation. We're looking for a passionate member to join our team as a part time 30 hour per week Video Teller, where you'll connect with members in real time, solve problems, and make managing money easier, more effective, and yes-more fun!

What You'll Do:

• Be the friendly face (via video!) that members trust for everyday banking.
• Process transactions with accuracy and efficiency.
• Spot opportunities to improve members' financial lives and refer them to teammates who can help.
• Use multi-factor authentication to keep our members safe.

Hit service and sales goals with the help of structured training and coaching.

What Success Looks Like:

• Members leave every interaction feeling supported, informed, and empowered.
• You build long-term relationships that turn everyday service into lasting loyalty.
• You grow professionally through development opportunities and career enrichment.
• You help us stay compliant with regulations.

What You Bring:

• High school diploma or equivalent.
• At least one year of customer service or sales experience.
• Bilingual fluency in Spanish and English.
• Strong interpersonal skills and a positive, professional demeanor.
• Basic Microsoft Office and math skills.

Perks:

• Excellent health insurance
• Student Loan Payback
• Tuition reimbursement
• 401K with match
• Career development opportunities
• Excellent PTO, plus paid volunteer time and holidays

Why Summit?

We believedifferent makes us better. Summit Credit Union is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.