Video-First Learning Content Program Manager

NetSuite; United States; On-site; USD 68,000 - 166,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Paid holidays

401(k) Savings and Investment Plan

Parental leave

Job summary

Oracle NetSuite is seeking a highly organized Program Manager to own learning content programs end-to-end, coordinating with instructional designers, SMEs, multimedia, analytics, and go-to-market teams.

You will map production briefs, coach producers, and drive scalable processes, using AI tools to improve efficiency while maintaining quality across learning assets.

This role requires strong execution, ability to manage multiple streams, and travel up to 10%; US business hours are required.

Qualifications

• Five or more years of experience managing content, video, or multimedia programs.
• Experience facilitating working sessions with senior stakeholders and subject matter experts, and converting those discussions into documented direction, decisions, and next steps.
• Experience planning and directing schedules for multiple programs running at the same time, and managing dependencies across cross-functional teams.
• Demonstrated track record of building repeatable production processes and documenting them, including standard operating procedures, templates, review gates, and quality standards.
• Experience directing non-professional on-camera talent remotely and coaching subject matter experts to a natural, credible delivery.
• Ability to turn dense technical or written source material into a clear instructional sequence with a stated outcome for the learner.
• Practical experience using AI-assisted tools in content and video workflows, including rough assembly, transcript cleanup, audio repair, captioning, assisted animation, upscaling, prompt libraries for repeatable production steps, or other repetitive production tasks.
• Working proficiency in Adobe Premiere Pro and Adobe After Effects, sufficient to set production standards, review work credibly, and prototype a new format.
• Sound judgment on instructional structure, including a clear outcome for the learner and a reason for every minute of runtime.
• Familiarity with a timestamped video review platform and with project intake and tracking tools.
• Professional written and spoken English; the role produces English-language video content.
• Ability to work independently, manage multiple concurrent programs, respond constructively to feedback, and meet deadlines during United States business hours.
• Bachelor's degree in education, learning and development, communications, or a related field, or equivalent relevant experience.
• Ability to travel 10% of the time.

Responsibilities

• Own learning content programs end to end, from intake and scoping through production, review, publication, and post-release review.
• Identify, prioritize, and execute a broad portfolio of learning content initiatives and programs, planning and directing schedules for multiple programs running simultaneously.
• Partner with global cross-functional teams to understand requirements and navigate dependencies to optimize the critical path.
• Facilitate intake and scoping sessions with instructional designers, learning strategists, curriculum leads, and SMEs to define objectives, modality, audience, success measures, and owners.
• Convert leadership direction into production briefs covering objective, outline, script direction, capture requirements, and review checkpoints.
• Prepare product and industry experts for capture and direct them through remote recording sessions with coaching for natural delivery.
• Work from long recordings, transcripts, and source material to shape outlines that a producer can build.
• Mitigate risks with ownership and regular follow-ups through to program closure; escalate as needed.
• Influence teams to prioritize work, maintain timestamped feedback loops, and track status across functions.
• Establish scalable processes and tooling for end-to-end program delivery and document best practices.
• Write and maintain SOPs, brand standards, review checkpoints, and reusable templates for growing production volume.
• Build reporting across programs, run standups and sprints, and report status to stakeholders.

Skills

Program management

Content production

Stakeholder management

AI in content workflows

Education

Bachelor's degree in education or related field

Tools

Wrike

Jira

SharePoint

Job description

Oracle NetSuite is seeking a highly organized Program Manager to own learning content programs end-to-end, coordinating with instructional designers, SMEs, multimedia, analytics, and go-to-market teams.

You will map production briefs, coach producers, and drive scalable processes, using AI tools to improve efficiency while maintaining quality across learning assets.

This role requires strong execution, ability to manage multiple streams, and travel up to 10%; US business hours are required.