Video and Voice Engineer (6D42E0B)

Referment; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Referment is seeking an experienced Unified Communications engineer to own and advance its voice infrastructure, transitioning on-premises systems to the cloud. You will architect, migrate, and operate UC services while ensuring reliability and automation, collaborating with global technology, project, events and facilities teams.

The role emphasizes hands-on migration work, troubleshooting, and deep Cisco UC Manager administration, with exposure to Webex, Zoom, and Teams, plus a strong Python

Qualifications

• Bachelor degree or equivalent with 7+ years in UC or voice infrastructure.
• Strong individual contributor in a global engineering team.
• Experience in automation and development applied to infrastructure.
• Deep Cisco UC Manager administration and troubleshooting.
• Hands-on on-premises-to-cloud calling migration.
• Knowledge of SIP trunking, voice gateways, SBCs and E911 compliance.
• Strong Python automation skills are essential for this role.

Responsibilities

• Engineer and operate voice and calling infrastructure, including the transition to cloud platforms.
• Assess architectures and plan and execute migration activity with teams across regions.
• Maintain reliable unified-communications services and resolve complex operational issues.
• Support conferencing platforms including Webex, Zoom and Microsoft Teams.
• Automate administration and operational processes through Python, scripting and APIs.

Skills

Python automation

Cloud migration

Voice infrastructure

SIP trunking

On-prem to cloud migration

Automation

Global team collaboration

Education

Bachelor's degree in a technical field

Tools

Cisco Unified Communications Manager

Webex

Zoom

Microsoft Teams

AXL/REST APIs

Job description

Referment is working with a global investment and technology business to hire an engineer for its worldwide voice and video infrastructure. The team owns calling platforms, conferencing technology, hardware deployment and technical event support.

You will lead the unified-communications voice function as an individual contributor and play a central role in moving calling services from on-premises systems to the cloud. The work combines architecture, migration delivery, operational reliability and automation, in partnership with global technology, project, events and facilities teams.

The Role

• Engineer and operate voice and calling infrastructure, including the transition to cloud platforms.
• Assess architectures and plan and execute migration activity with teams across regions.
• Maintain reliable unified-communications services and resolve complex operational issues.
• Support conferencing platforms including Webex, Zoom and Microsoft Teams.
• Automate administration and operational processes through Python, scripting and APIs.

What We're Looking For

• A technical degree or equivalent experience and at least seven years in unified communications or voice infrastructure.
• A strong interest in working as an individual contributor within a global engineering team.
• Explicit experience in automation and development, with a proven ability to apply these skills to infrastructure environments.
• Deep Cisco Unified Communications Manager administration and troubleshooting expertise.
• Hands-on on-premises-to-cloud calling migration experience.
• Knowledge of SIP trunking, voice gateways, session border controllers and E911 compliance.
• Strong Python automation skills are essential for this role.

Relevant Desirable Experience

Cisco Webex Calling, AXL and REST APIs, video infrastructure, and CCNP or CCIE Collaboration certification would be valuable. This could suit a senior UC engineer ready to own a global voice platform and its cloud transition.

#Referment