Vida | Assistant General Manager

Fontainebleau Miami Beach; Miami Beach (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

Fontainebleau Miami Beach seeks an experienced hospitality professional to assist in directing, coordinating, and administering Food & Beverage service operations. You will ensure profitability, uphold quality standards, and achieve guest satisfaction while fostering teamwork in a warm, hands-on environment.

The role requires hands-on leadership, strong communication, and a passion for hospitality excellence.

Qualifications

• Must be capable of directing and coordinating F&B service teams.
• Strong communication and guest-relations skills required.
• Knowledge of standard operating procedures and safety policies.

Responsibilities

• Oversee daily food and beverage service operations and ensure quality standards for foods.
• Monitor inventory levels, bar equipment, and other supplies as needed.
• Oversee and ensure the cleanliness of the establishments in accordance with state and local regulations.
• Recommend and administer food and beverage service procedures and standards.
• Resolve guest concerns and implement resolutions to ensure guest satisfaction.
• Schedule labor and assign work for efficient use of equipment and personnel.

Skills

Supervisory skills

Communication skills

Guest service mindset

Team leadership

Problem-solving

Math skills

Tools

Office equipment

Job description

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."

• Morris Lapidus

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

Assist in directing, coordinating, and administering Food & Beverage service operations to ensure profitability, quality standards and services, and guest satisfaction. Must have a passion for fostering a sense of teamwork in a warm and caring hospitality environment. You must also be self-motivated and hands-on.

Essential Functions

• Oversee the daily food and beverage service operations and ensure quality standards for foods.
• Monitor inventory levels, bar equipment, and other supplies as needed.
• Oversee and ensure the cleanliness of the establishments in accordance with state and local regulations.
• Recommend and administer food and beverage service procedures and service standards.
• Resolve guest concerns and implement resolutions to ensure guest satisfaction.
• Schedule labor force and assign work for efficient use of equipment and personnel.
• Ensure compliance by all food service personnel with Company and departmental rules, policies, and procedures.
• Plan, manage, and monitor work as well as hiring, communicating, coaching team members, and building relationships.
• Responsible for managing departmental profit and loss (P&L) complex data.

Perform other related duties as assigned.

SKILLS AND KNOWLEDGE

• Familiarity with style of cuisine and service established for concept.
• Familiarity with food service practices and procedures.
• Effective supervisory and communication skills.
• Well organized and demonstrated strong problem-solving skills.
• Ability to perform basic/intermediate math skills.
• Ability to operate office equipment (i.e., computer, 10-key, copier, fax, and telephone).
• Ability to communicate and follow instructions.
• Knowledge, understanding, and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels, and other instructions.