Vice President of Operations

Santa Rita Landscaping, Inc.; Mesa, Northern (AZ, KY); Hybrid; USD 125,000 - 175,000; Full time

Benefits offered by this job

Incentive plan

Vacation & holidays

Company vehicle

Health benefits

401(k) match

Great culture

Job summary

Santa Rita Landscaping seeks an experienced VP of Operations to lead the Phoenix operations, build high-performing teams, and drive sustainable growth while ensuring process discipline and safety.

You will own revenue, margins, forecasting, and KPIs, and collaborate with Sales, Finance, and HR to hit company goals. A strong emphasis on customer satisfaction and continuous improvement defines this role.

Qualifications

• 5+ years of Green Industry experience with significant operational leadership responsibility.
• Experience leading multiple teams, branches, or profit centers.
• Strong P&L, budgeting, forecasting, and financial-management capabilities.
• Proven ability to lead, mentor, and develop high-performing teams.
• Strong customer relationship and problem-solving skills.
• Ability to balance field execution with strategic and financial leadership.
• Exceptional communication, collaboration, and decision-making skills.
• Strong sense of urgency, accountability, and ownership.

Responsibilities

• Lead, manage, and hold operational leaders and teams accountable for results.
• Own operational performance, including revenue, gross margin, overhead, forecasting, and KPIs.
• Drive customer satisfaction, retention, quality, and service excellence.
• Develop leaders and build a culture of accountability, urgency, and continuous improvement.
• Ensure teams consistently follow company processes, SOPs, and safety standards.
• Allocate people, equipment, and resources to support operational and growth objectives.
• Identify root causes of operational challenges and implement sustainable solutions.
• Partner with Sales, Finance, HR, and executive leadership to achieve company goals.

Skills

Green Industry experience

Operational leadership

P&L management

Budgeting & forecasting

Team development

Customer relationship skills

Strategic & financial leadership

Communication & collaboration

Accountability & urgency

Job description

For almost 40 years, Santa Rita Landscaping has been serving the Phoenix and Tucson markets. Known as one of Arizona's largest and best companies for landscape management, we believe that customer service is an attitude, not a department, and use that philosophy to create lasting relationships with our customers. The Customer Experience is at the center of every decision made at Santa Rita Landscaping, no matter how big or small!

Job Description

Vice President of Operations – Phoenix, AZ

Santa Rita Landscaping is seeking an experienced, results-driven leader to join our growing Phoenix, AZ business as Vice President of Operations.
The Opportunity
We’re growing—and looking for a proven operations leader to help shape what’s next. You’ll lead our Phoenix operations, develop great teams, strengthen execution, and build the foundation for sustainable growth.

As Vice President of Operations, you’ll:

• Lead, manage, and hold operational leaders and teams accountable for results
• Own operational performance, including revenue, gross margin, overhead, forecasting, and KPIs
• Drive customer satisfaction, retention, quality, and service excellence
• Develop leaders and build a culture of accountability, urgency, and continuous improvement
• Ensure teams consistently follow company processes, SOPs, and safety standards
• Allocate people, equipment, and resources to support operational and growth objectives
• Identify root causes of operational challenges and implement sustainable solutions
• Partner with Sales, Finance, HR, and executive leadership to achieve company goals

What We’re Looking For

• 5+ years of Green Industry experience with significant operational leadership responsibility
• Experience leading multiple teams, branches, or profit centers
• Strong P&L, budgeting, forecasting, and financial-management capabilities
• Proven ability to lead, mentor, and develop high-performing teams
• Strong customer relationship and problem-solving skills
• Ability to balance field execution with strategic and financial leadership
• Exceptional communication, collaboration, and decision-making skills
• Strong sense of urgency, accountability, and ownership

As Vice President of Operations, You’ll Enjoy:

• Competitive salary plus performance-based incentive opportunity
• Paid vacation and holidays
• Company vehicle or reimbursement package
• Full suite of health benefits – medical, dental, vision, and more
• 401(k) with company match
• Exceptional company culture

Pay Range

$125000 - $175000

Location Information

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HeartLand Diversity & Inclusion Statement

At HeartLand, we believe in the inherent worth of every individual. Guided by our core principle of Respect — “We believe in the Golden Rule” — we are committed to fostering a workplace where everyone is treated with dignity and fairness.

Our teams reflect the rich diversity of the communities we serve. We welcome people of all backgrounds, experiences, and perspectives, knowing that diversity makes us stronger and more effective.

We are intentional in cultivating an environment where everyone feels safe, supported, and empowered to grow. Through equitable practices and a culture of inclusion, we ensure that opportunity is extended to all.

At HeartLand, we don’t just grow landscapes — we grow people. That’s how we create enduring value for our team, our clients, and our communities.

HeartLand is an equal opportunity employer that values respect, inclusion, and the dignity of every person.