Vice President - Laboratory Operations

Sonic Healthcare USA; Austin (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

Clinical Pathology Laboratories, Inc. seeks a Vice-President of Technical Operations to oversee pre-analytical and analytical lab activities, ensuring timely, accurate results and strong collaboration with medical, finance, and compliance leadership.

The role requires 10–15 years of management experience in a laboratory setting, ASCP certification, and a proven ability to lead cross-functional teams, manage budgets, and uphold quality standards across CLIA/CAP/CMS frameworks.

Qualifications

• Bachelor’s degree in clinical laboratory science is required.
• 10–15 years of laboratory management experience required; reference laboratory experience preferred.
• ASCP Certification is required.

Responsibilities

• Direct and monitor recruitment, training, performance and retention of laboratory staff.
• Direct managers, supervisors, other leadership, and laboratory staff to achieve laboratory goals and objectives.
• Evaluate performance of reporting staff; train and develop leadership skills; establish succession plans.
• Engage with laboratory leadership and various departments to sustain services and develop strategic plans.
• Develop and maintain relationships with vendors to align products/services with lab goals.
• Align resources with service requirements and strategic plans for growth.
• Develop budgets for operations and capital expenditure with prudent resource management.
• Coordinate specimen logistics and flow of orders with provider clinical systems.
• Ensure adherence to regulatory requirements and quality standards (CLIA, CAP, CMS).
• Coordinate analytic method development with Medical Leadership and ensure alignment with clinical requirements.

Skills

Analytical skills

Strategic planning

Leadership

Regulatory knowledge

Data analysis

Computer literacy

Windows/MS Office

CAP/CLIA/COLA knowledge

Communication

Travel

Education

Bachelor's degree in clinical laboratory science

ASCP Certification

Tools

Microsoft Office

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

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Position Summary

The Vice-President of Technical Operations is responsible for oversight of laboratory pre-analytical and analytical operations to assure timely, complete, accurate and appropriate test results and laboratory information are produced as requested by healthcare providers engaged in the delivery of patient care. The Vice-President of Technical Operations works directly with laboratory scientific and support staff and regularly engages with medical, business, scientific, quality, and compliance leadership to develop strategic goals. Uniquely qualified candidates with the capability to provide depth in this role may qualify for an enhanced title.

Principle Responsibilities

• Direct and monitor the engagement, recruitment, training, performance and retention of laboratory staff.
• Direct managers, supervisors, other leadership, and other laboratory staff to achieve laboratory goals and objectives.
• Evaluate performance of reporting staff; train and develop leadership skills in manager and supervisory teams; establish succession plans and support for laboratory leadership.
• Engage with laboratory medical, business, scientific and finance leadership as well as corporate resources to sustain services, develop a strategic plan, support laboratory operations, and support corporate objectives.
• Develop, establish and maintain working relationships with scientific, hardware, information system, consumable, service and other resource vendors to align their product or service delivery with laboratory goals and objectives.
• Align human and material resources with the service requirements of the laboratory and with the strategic plan for laboratory growth and changes.
• Develop a budget for laboratory operations and growth to include operational and capital expenditure with focus on responsible stewardship of resources.
• Communicate with regional and other business leadership to coordinate specimen logistics and the flow of orders received from and results returned to provider clinical systems.
• Liaise with quality, compliance, legal and other laboratory leadership to ensure adherence to legal or regulatory requirements, contractual obligations or accrediting organization standards.
• Establish and monitor laboratory performance metrics to achieve and sustain outstanding quality and customer service
• Establish and monitor adherence to policies and procedures for laboratory technical operations.
• Ensure a safe and effective laboratory production environment.
• Ensure adherence to CLIA, CAP and other agency regulatory requirements and good laboratory practices
• Serve as a resource to ensure that the test methodologies selected have the capability of providing the quality of results required and verifies, as appropriate, that procedures are accurate and precise
• Serve as a resource to sales and marketing to ensure that products and services meet clinical requirements and abide by CLIA, CAP and other regulatory agency or entity requirements
• Coordinate with Scientific Director and Medical Leadership to develop and implement analytic methods that align with strategic objectives and clinical requirements.
• Uphold company vision and values.

Education

Required: Bachelor’s degree in clinical laboratory science, or a related health science

Experience

Required: Must have 10-15 years of laboratory management experience.

Preferred: Reference Laboratory experience

Skills

• Strong analytical business skills focused on human resource management, laboratory operational budgets, and capital expenditure to adapt laboratory to continuously changing clinical, client and business requirements.
• Proven record of strategic planning based on collaborative interaction with medical leadership, business leadership, vendors, clients, staff and other partners to refine laboratory services.
• Strong intelligence gathering and communication skills to manage staff, coordinate with laboratory leadership, engage with vendors, and communicate with patient or client representatives.
• Ability to translate regulatory, business environment and technical understanding to action plans.
• Strong computer literacy with quantitative skills in data use preferred.
• Proficient computer skills including navigating Windows based environment and Microsoft applications.
• Knowledge of CAP, CLIA, COLA, CMS inspection process.
• Demonstrated knowledge of laboratory techniques, procedures and regulations.
• Excellent verbal and written communication skills.
• Exceptional facilitation, consulting, management, business, and customer service skills.
• Periodic travel, including airline travel and overnight stays, as required.

Certification/Licenses

Required: ASCP Certification

Scheduled Weekly Hours

40

Job Category

Administration

Company

Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.