Vice President - Laboratory Operations

shusa; Austin (TX); On-site; USD 180,000 - 320,000; Full time

Job summary

Sonic Healthcare USA is seeking a Vice-President of Technical Operations to oversee pre-analytical and analytical lab operations, ensuring timely, accurate test results and lab information for healthcare providers. Leads laboratory staff and collaborates with medical, scientific, quality, and compliance leaders to set strategic goals.

The role requires strong budgeting, vendor relations, and regulatory expertise (CLIA, CAP). Travel may be involved.

Qualifications

• Bachelor's degree in clinical laboratory science, or a related health science.
• 10-15 years of laboratory management experience.
• Reference Laboratory experience preferred.
• Strong analytical business skills focusing on HR, budgets and capital expenditure.
• Strategic planning with medical leadership, vendors and staff.
• Excellent verbal and written communication skills.

Responsibilities

• Direct recruitment, training, performance and retention of laboratory staff.
• Lead managers and staff to achieve laboratory goals.
• Evaluate performance and develop leadership succession plans.
• Engage with leadership to sustain services and develop strategic plan.
• Develop and manage budget including Opex and Capex.
• Coordinate specimen logistics and results flow with provider systems.
• Ensure adherence to CLIA, CAP and other regulatory requirements.
• Establish and monitor lab performance metrics for quality and service.
• Maintain a safe and effective laboratory production environment.
• Develop analytic methods with Medical Leadership to meet clinical requirements.
• Uphold company vision and values.

Skills

Strategic planning

Communication skills

Data analysis

People management

Vendor management

Budgeting

Regulatory knowledge

Leadership

Collaboration

Education

Bachelor's in Clinical Lab Science

Tools

Windows

Microsoft Office

Job description

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Position Summary:

The Vice-President of Technical Operations is responsible for oversight of laboratory pre-analytical and analytical operations to assure timely, complete, accurate and appropriate test results and laboratory information are produced as requested by healthcare providers engaged in the delivery of patient care. The Vice-President of Technical Operations works directly with laboratory scientific and support staff and regularly engages with medical, business, scientific, quality, and compliance leadership to develop strategic goals. Uniquely qualified candidates with the capability to provide depth in this role may qualify for an enhanced title.

Principle Responsibilities:

• Direct and monitor the engagement, recruitment, training, performance and retention of laboratory staff.
• Direct managers, supervisors, other leadership, and other laboratory staff to achieve laboratory goals and objectives.
• Evaluate performance of reporting staff; train and develop leadership skills in manager and supervisory teams; establish succession plans and support for laboratory leadership.
• Engage with laboratory medical, business, scientific and finance leadership as well as corporate resources to sustain services, develop a strategic plan, support laboratory operations, and support corporate objectives.
• Develop, establish and maintain working relationships with scientific, hardware, information system, consumable, service and other resource vendors to align their product or service delivery with laboratory goals and objectives.
• Align human and material resources with the service requirements of the laboratory and with the strategic plan for laboratory growth and changes.
• Develop a budget for laboratory operations and growth to include operational and capital expenditure with focus on responsible stewardship of resources.
• Communicate with regional and other business leadership to coordinate specimen logistics and the flow of orders received from and results returned to provider clinical systems.
• Liaise with quality, compliance, legal and other laboratory leadership to ensure adherence to legal or regulatory requirements, contractual obligations or accrediting organization standards.
• Establish and monitor laboratory performance metrics to achieve and sustain outstanding quality and customer service
• Establish and monitor adherence to policies and procedures for laboratory technical operations.
• Ensure a safe and effective laboratory production environment.
• Ensure adherence to CLIA, CAP and other agency regulatory requirements and good laboratory practices
• Serve as a resource to ensure that the test methodologies selected have the capability of providing the quality of results required and verifies, as appropriate, that procedures are accurate and precise
• Serve as a resource to sales and marketing to ensure that products and services meet clinical requirements and abide by CLIA, CAP and other regulatory agency or entity requirements
• Coordinate with Scientific Director and Medical Leadership to develop and implement analytic methods that align with strategic objectives and clinical requirements.
• Uphold company vision and values.

Education:

Required: Bachelor's degree in clinical laboratory science, or a related health science

Experience:

• Required: Must have 10-15 years of laboratory management experience.
• Preferred: Reference Laboratory experience

Skills:

• Strong analytical business skills focused on human resource management, laboratory operational budgets, and capital expenditure to adapt laboratory to continuously changing clinical, client and business requirements.
• Proven record of strategic planning based on collaborative interaction with medical leadership, business leadership, vendors, clients, staff and other partners to refine laboratory services.
• Strong intelligence gathering and communication skills to manage staff, coordinate with laboratory leadership, engage with vendors, and communicate with patient or client representatives.
• Ability to translate regulatory, business environment and technical understanding to action plans.
• Strong computer literacy with quantitative skills in data use preferred.
• Proficient computer skills including navigating Windows based environment and Microsoft applications.
• Knowledge of CAP, CLIA, COLA, CMS inspection process.
• Demonstrated knowledge of laboratory techniques, procedures and regulations.
• Excellent verbal and written communication skills.
• Exceptional facilitation, consulting, management, business, and customer service skills.
• Periodic travel, including airlin