Vice President I Workers Compensation I East Coast

Sedgwick; Jackson (MS); Remote; USD 134,000 - 187,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Sedgwick is seeking a senior operations leader to oversee multiple offices, with direct responsibility for staffing, training, budget and profit and loss for assigned locations. This role requires deep claims management expertise and proven leadership to drive client-focused results.

The position offers telecommuter options across several states and a comprehensive benefits package. You will mentor teams, implement best practices, and elevate performance in a dynamic environment.

Qualifications

• Bachelor's degree preferred; CPCU, ARM, AIM, and/or AIC certifications preferred.
• Ten (10) years claims management experience; five (5) years supervisory experience.
• Strong leadership, communication, and analytical skills required.

Responsibilities

• Oversees operations management for multiple locations within a region.
• Ensures compliance with best practices, claims standards, state regulations, and client service requirements.
• Creates business plans with goals for area and offices; monitors performance reports.
• Coordinates sales and client service efforts; drives staff development and performance reviews.

Skills

Strong technical claims knowledge

Excellent oral and written comms

PC literate

Leadership/management/motivational

Analytical and interpretive

Organizational skills

Interpersonal skills

Negotiation skills

Teamwork

Performance competencies

Education

Bachelor's degree + certifications preferred

Job description

Telecommuter FL

Telecommuter MS

Telecommuter AL

Telecommuter TN

Telecommuter TX

Telecommuter KY

Telecommuter OH

Telecommuter NY

Telecommuter PA

Full time

R78493

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Vice President I Workers Compensation I East Coast

PRIMARY PURPOSE : To be responsible for the technical and operational functions for multiple offices, including direct operational responsibility where the manager resides; to handle the staffing and training needs within assigned offices, as well as staff development, career and succession planning; and to be responsible for budget preparation and profit and loss management for assigned office(s). Has direct and indirect responsibility for 300 or more colleagues.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Oversees overall operations management for all locations/offices within an area.

• Establishes and ensures compliance to best practices, claims management services standards, state regulations, and client service requirements.

• Establishes business plan with goals and objectives for the area and locations/offices.

• Monitors and takes appropriate action on management reports relating to the area/office performance.

• Assists with the coordination of sales and client service efforts.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

• Travels as required.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.

• Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.

• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.

Experience

Ten (10) years claims management experience or or equivalent combination of experience and education including five (5) years supervisory experience.

Skills & Knowledge

• Strong technical claims knowledge

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products

• Leadership/management/motivational skills

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $133,940 - $187,000/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com