Vibrant Community Concierge & Front Desk

Paycom - ATS; Smyrna (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Vitality is seeking a welcoming Concierge/Receptionist to support residents and visitors. You will manage the front desk, greet guests, answer calls, handle inquiries, and assist the Executive Director as needed.

The role requires 18+, a high school diploma or GED, and strong English communication. Basic computer skills and the ability to multitask in a busy community setting are essential.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required.
• Ability to speak effectively before groups of customers or team members.
• Demonstrate ability to communicate effectively in English, both verbally and in writing.

Responsibilities

• Maintain basic knowledge of computer software and internet platforms with typing skills.
• Manage reception desk continuously during assigned period and perform administrative duties.
• Greet visitors and assist them as necessary.
• Answer and direct telephone calls and relay messages.
• Process payments for Community purchases.
• Organize mail and distribute to the appropriate person.
• Monitor resident call system and exit alarm system for staff responses.
• Assist in onboarding and training activities as requested.

Skills

Reception skills

Customer service

English proficiency

Basic computer skills

Organizational skills

Education

High school diploma or GED

Tools

MS Office/Google Workspace

Job description

Vitality is seeking a welcoming Concierge/Receptionist to support residents and visitors. You will manage the front desk, greet guests, answer calls, handle inquiries, and assist the Executive Director as needed.

The role requires 18+, a high school diploma or GED, and strong English communication. Basic computer skills and the ability to multitask in a busy community setting are essential.