Veterinary Shift Lead: Team Leader & Operations

Hometown Veterinary Partners; St. Louis (MO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive Compensation

PTO for Part-Time & Full-Time Team

Medical, Dental, and Vision Insurance

Telemedicine

Wellness & Mental Health Resources

Employee Assistance Program (EAP)

Life & Disability Insurance

Health Savings Account

Pet Insurance

Pet Discounts

401k

CE Allowance

Opportunity for Equity and Advancement

Flexible Schedule to Allow for Work‑Li

Job summary

Hometown Veterinary Partners is seeking a Shift Lead to guide hospital operations during assigned shifts, collaborating with veterinarians, technicians, and front desk staff to deliver high-quality patient care and exceptional client service.

You will model professional communication, coach staff in real-time, ensure adherence to hospital protocols, manage scheduling to prevent bottlenecks, and complete shift handoffs to leadership.

Qualifications

• Minimum 2+ years of veterinary hospital experience.
• Strong knowledge of hospital protocols and client service standards.
• Leadership or training experience preferred.

Responsibilities

• Lead hospital shifts and be the point of contact for team members.
• Delegate and prioritize tasks to ensure hospital flow and timely patient care.
• Monitor scheduling to prevent bottlenecks and ensure smooth operations.
• Oversee financial transactions and invoicing accuracy.
• Submit shift summaries or handoffs to leadership.

Skills

Excellent communication

Leadership

Problem-solving

Calm under pressure

Team-oriented

Job description

Hometown Veterinary Partners is seeking a Shift Lead to guide hospital operations during assigned shifts, collaborating with veterinarians, technicians, and front desk staff to deliver high-quality patient care and exceptional client service.

You will model professional communication, coach staff in real-time, ensure adherence to hospital protocols, manage scheduling to prevent bottlenecks, and complete shift handoffs to leadership.