Veterinary Shift Lead: Lead & Hands-On Care

Banfield Pet Hospital

Guaynabo (PR)

On-site

USD 25,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Life insurance

Job summary

Banfield Pet Hospitals is seeking a Shift Lead to support the Practice Manager and Chief of Staff, providing leadership on shifts and ensuring seamless paraprofessional operations. The role combines CSC/technician duties with frontline supervision to maximize productivity and client care.

You will mentor staff, coordinate scheduling, and help drive quality care while maintaining Banfield standards. A healthcare background and supervisory experience are preferred; flexibility for

Qualifications

Associate degree or veterinary technician certification/licensure preferred; two years healthcare/veterinary experience required.
Two years experience (healthcare, veterinary profession, service-type industry) required; six months at Banfield preferred.
Prior supervisory experience preferred; strong communication and leadership abilities are essential.

Responsibilities

Lead paraprofessional staff and assist veterinarians as needed.
Assist in client service by promoting hospital services and ensuring smooth client flow.
Manage daily workflow to balance leadership duties (about 20%) and paraprofessional duties (about 80%).

Skills

Leadership

Customer service

Communication

Multitasking

Education

Associate degree or veterinary technician certification/licensure

Tools

Banfield systems

Job description

You will mentor staff, coordinate scheduling, and help drive quality care while maintaining Banfield standards. A healthcare background and supervisory experience are preferred; flexibility for

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