Veterinary Hospital Shift Lead: Lead Care & Team

Bfcareers; Flagami (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans (401k & Roth)

Paid Time Off

Life Insurance

Disability Insurance

Flexible Spending Accounts (FSA)

Continuing Education Allowance

Parental Leave

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to guide the team, ensure exceptional client and patient experiences, and support the Practice Manager. The role includes supervising staff, maintaining productivity, and stepping in as Client Services Coordinator or Veterinary Assistant as needed.

The ideal candidate will model Banfield protocols, lead by example in client education about wellness plans, and foster a collaborative culture while delivering high-quality care.

Qualifications

• Minimum two years of veterinary hospital experience.
• Willingness to work weekends and evenings.
• Ability to work with pets and clients in a fast-paced environment.
• Adherence to Banfield protocols and dress code.

Responsibilities

• Provide exceptional client and pet experiences while guiding the team.
• Assist the Practice Manager and COS to maximize hospital productivity and profitability.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.
• Supervise a hospital team, ensure quality medical care and high-quality client service.

Skills

Team leadership

Client service

Scheduling & coordination

Policy compliance

Communication

Education

High School Diploma preferred

18+ years old

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to guide the team, ensure exceptional client and patient experiences, and support the Practice Manager. The role includes supervising staff, maintaining productivity, and stepping in as Client Services Coordinator or Veterinary Assistant as needed.

The ideal candidate will model Banfield protocols, lead by example in client education about wellness plans, and foster a collaborative culture while delivering high-quality care.