Veterinary Hospital Shift Lead: Lead Care & Team Growth

Bfcareers; Manchester (MD); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401(k) plan matching

Paid time off

Continuing education

Life insurance

Disability insurance

Parental leave

Pet wellness benefits

Employee assistance program

Job summary

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to oversee daily operations and support the Practice Manager and Chief of Staff in delivering high-quality care. You will guide a team to maximize productivity and ensure excellent client communication and pet care.

The role includes acting as a Client Services Coordinator and Veterinary Assistant as needed, supervising associates, and maintaining Banfield protocols and standards across shifts.

Qualifications

• High School Diploma preferred.
• You must be 18 years of age or older.
• Minimum of two years of veterinary hospital experience.

Responsibilities

• Provide exceptional client and pet experiences while supporting hospital leadership.
• Assist Practice Manager and COS to maximize productivity and profitability.
• Perform duties of Client Services Coordinator and Veterinary Assistant when needed.
• Supervise and schedule team to ensure quality medical care and client service.

Skills

Client service

Team supervision

Pet care knowledge

Communication skills

Education

High School Diploma

Job description

Banfield Pet Hospital is seeking a Veterinary Hospital Shift Lead to oversee daily operations and support the Practice Manager and Chief of Staff in delivering high-quality care. You will guide a team to maximize productivity and ensure excellent client communication and pet care.

The role includes acting as a Client Services Coordinator and Veterinary Assistant as needed, supervising associates, and maintaining Banfield protocols and standards across shifts.