Veterinary Shift Lead & Clinician Coach

Medical Management International, Inc.; Sacramento (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

Banfield is seeking a veterinary technician to perform clinical duties and provide operational support, ensuring leadership presence across shifts and effective communication with clients and staff. You will help coordinate paraprofessional teams and assist Practice Manager to maximize hospital productivity.

The role emphasizes quality patient care, client education, and adherence to hospital protocols while supporting continuous improvement and staff development.

Qualifications

• 2 years veterinary experience; Banfield experience preferred.
• Must have AVMA-accredited veterinary technology program.
• Eligible for veterinary technician certification or licensure (CVT, RVT, LVT, LVMT).

Responsibilities

• Perform the duties of a veterinary technician and support hospital leadership across shifts.
• Actively recruit new clients and promote wellness plans and preventive care.
• Manage client and patient flow to maximize care quality and productivity.
• Assist with procedures, educate clients about pet health, and prepare records.
• Train and mentor paraprofessional associates and ensure hospital cleanliness.

Skills

Approachability

Customer Focus

Peer Relationships

Priority Setting

Motivating Others

Standing Alone

Delegation

Driving for Results

Conflict Management

Education

Vet tech certification

AVMA accreditation

Job description

Banfield is seeking a veterinary technician to perform clinical duties and provide operational support, ensuring leadership presence across shifts and effective communication with clients and staff. You will help coordinate paraprofessional teams and assist Practice Manager to maximize hospital productivity.

The role emphasizes quality patient care, client education, and adherence to hospital protocols while supporting continuous improvement and staff development.