Veterinary Shift Lead - Client Care & Team Leader

Banfield Pet Hospital; Mesa (AZ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plans

Debt Relief for DVMs

Paid Time Off and Holidays

Mental Health Resources

Life Insurance

Disability Insurance

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Parental Leave

Continuing Education Allowance

Three Free Optimum Wellness Plans for

Exclusive Discounts

Job summary

Banfield Pet Hospital is seeking a paraprofessional to support the veterinary team with client care, pet flow management, and routine procedures within state guidelines. The role emphasizes client education on Optimum Wellness Plans, capturing pet histories, and assisting during surgery as permitted.

Leadership duties include helping Practice Manager develop the team, scheduling, and ensuring compliance with policies. Pay range: $17.57–$22.45 hourly.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Manage routing the flow of clients and pets to maximize productivity of the veterinary team.
• Educate clients about Optimum Wellness Plans and hospital services.
• Assist Practice Manager in developing an efficient hospital team and supervising paraprofessional associates.

Job description

Banfield Pet Hospital is seeking a paraprofessional to support the veterinary team with client care, pet flow management, and routine procedures within state guidelines. The role emphasizes client education on Optimum Wellness Plans, capturing pet histories, and assisting during surgery as permitted.

Leadership duties include helping Practice Manager develop the team, scheduling, and ensuring compliance with policies. Pay range: $17.57–$22.45 hourly.