Veterinary Receptionist - Woodland Hills, CA

Southern California Veterinary Hospital; Woodland, Northern (CA, KY); Hybrid; USD 24,796 - 28,929; Full time

Benefits offered by this job

Competitive compensation

401(k) matching

Tuition support

Referral bonuses

Medical, dental, and vision coverage

Parental leave

Paid time off

Employee discounts

Quarterly rewards bonus program

Continuing education allowance

Uniform allowance

Flexible scheduling

Paid holidays

Employee assistance program

Pet lab discounts

Pet discounts on services and products

Job summary

Southern California Veterinary Hospital in Woodland Hills, CA is seeking a Veterinary Receptionist to join our energetic team. This full-time role offers a starting wage of $18.00–$21.00 per hour, based on experience, and a five-day workweek with Saturday availability.

You will welcome clients, schedule appointments, process payments, and support our veterinary team while delivering compassionate customer service in a fast-paced setting.

Qualifications

• Previous veterinary receptionist experience preferred.
• Excellent customer service and communication skills.
• Strong multitasking and organizational abilities.
• A positive attitude and collaborative mindset.
• High level of computer proficiency.
• Experience with Avimark software and international health certificates is a plus.
• Willingness to work Saturdays as part of a flexible weekly schedule.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer multiple phone lines and provide exceptional customer service
• Schedule appointments and help manage daily patient flow
• Review treatment plans with clients and answer general questions
• Process payments and maintain accurate client records
• Support pharmacy operations and prescription fulfillment
• Assist veterinarians and hospital staff as needed
• Maintain a clean, organized, and welcoming reception area
• Handle confidential medical records with accuracy and professionalism

Skills

Reception experience

Customer service

Multitasking

Communication

Organizational skills

Team collaboration

Saturdays availability

Tools

Avimark

Job description

Veterinary Receptionist - Woodland Hills, CA

Southern California Veterinary Hospital is looking for a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: $18.00–$21.00 per hour, based on experience
Schedule: Five days per week; flexible schedule; Saturday availability required

Benefits Highlights

Financial Rewards that Grow with You:

• Competitive compensation, 401(k) matching, tuition support, and referral bonuses
• Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance
• Flexible scheduling, six paid holidays, and an Employee Assistance Program

We look for a Veterinary Receptionist who enjoys helping people, loves working with pets, and thrives in a high‑energy environment where teamwork and exceptional customer service are at the heart of everything we do.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion
• Answer multiple phone lines and provide exceptional customer service
• Schedule appointments and help manage daily patient flow
• Review treatment plans with clients and answer general questions
• Process payments and maintain accurate client records
• Support pharmacy operations and prescription fulfillment
• Assist veterinarians and hospital staff as needed
• Maintain a clean, organized, and welcoming reception area
• Handle confidential medical records with accuracy and professionalism

Qualifications

• Previous veterinary receptionist experience preferred
• Excellent customer service and communication skills
• Strong multitasking and organizational abilities
• A positive attitude and collaborative mindset
• High level of computer proficiency
• Experience with Avimark software and international health certificates is a plus
• A willingness to work Saturdays as part of a flexible weekly schedule

The Extras You'll Actually Feel

At Southern California Veterinary Hospital, you'll become part of a team that genuinely supports one another, creating opportunities for professional growth while maintaining a positive, respectful workplace.

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral Bonus Program
• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products

Professional Growth & Recognition

• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team

If you're looking for a rewarding career where you can provide exceptional service, support outstanding veterinary care, and become part of a team that values collaboration and professionalism, we'd love to hear from you. Apply today to join the Veterinary Receptionist team at Southern California Veterinary Hospital!

Diversity, equity, inclusion, and belonging are core values at Southern California Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.