Veterinary Receptionist - Woodland Hills, CA

Vetcor; Los Angeles (CA); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

Medical, dental, vision insurance

Tuition Support Program

Referral Bonus Program

Flexible scheduling

Paid holidays

Job summary

Southern California Veterinary Hospital in Los Angeles area is seeking an experienced Veterinary Receptionist to join our multi-doctor, full-service hospital. You will welcome clients, handle phones, schedule appointments, review treatment plans, and assist with pharmacy and records.

The role requires a positive attitude, strong communication, and comfort with Avimark; Saturdays are required and benefits include comprehensive coverage and PTO.

Qualifications

• Previous veterinary receptionist experience preferred.
• Excellent customer service and communication skills.
• Strong multitasking and organizational abilities.
• A positive attitude and collaborative mindset.
• High level of computer proficiency.
• Outstanding telephone etiquette.
• Experience with Avimark software and international health certificates is a plus.
• Willingness to work Saturdays as part of a flexible weekly schedule.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer multiple phone lines and provide exceptional customer service.
• Schedule appointments and help manage daily patient flow.
• Review treatment plans with clients and answer general questions.
• Process payments and maintain accurate client records.
• Support pharmacy operations and prescription fulfillment.
• Assist veterinarians and hospital staff as needed.
• Maintain a clean, organized, and welcoming reception area.
• Handle confidential medical records with accuracy and professionalism.

Skills

Customer service

Communication skills

Multitasking

Organization

Computer proficiency

Telephone etiquette

Tools

Avimark

Job description

Position Details

Role: Veterinary Receptionist.
Status: Full-time.
Salary: $18.00–$21.00 per hour, based on experience.
Schedule: Five days per week with a flexible schedule; Saturday availability required.

Benefits Highlights

• Competitive compensation, 401(k) matching, tuition support, and referral bonuses.
• Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; employee discounts.
• Quarterly Team Rewards Bonus Program, continuing education allowance, professional development opportunities, and uniform allowance.
• Flexible scheduling, six paid holidays, and an Employee Assistance Program.

Who We Are

Southern California Veterinary Hospital is looking for an experienced Veterinary Receptionist to join our multi-doctor, full-service hospital. We’re searching for someone who enjoys helping people, loves working with pets, and thrives in a high‑energy environment where teamwork and exceptional customer service are at the heart of everything we do.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer multiple phone lines and provide exceptional customer service.
• Schedule appointments and help manage daily patient flow.
• Review treatment plans with clients and answer general questions.
• Process payments and maintain accurate client records.
• Support pharmacy operations and prescription fulfillment.
• Assist veterinarians and hospital staff as needed.
• Maintain a clean, organized, and welcoming reception area.
• Handle confidential medical records with accuracy and professionalism.

Qualifications

• Previous veterinary receptionist experience preferred.
• Excellent customer service and communication skills.
• Strong multitasking and organizational abilities.
• A positive attitude and collaborative mindset.
• High level of computer proficiency.
• Outstanding telephone etiquette.
• Experience with Avimark software and international health certificates is a plus.
• A willingness to work Saturdays as part of a flexible weekly schedule.

Benefits

• Flexible approach to compensation that reflects your skill set and future performance.
• 401(k) matching & Roth Retirement Savings Plan.
• Flexible Spending Account (full‑time only).
• 529 Savings Plan.
• Tuition Support Program (full‑time only).
• Referral Bonus Program.
• Health insurance, including medical, dental, and vision (full‑time only).
• Supplemental insurance, including accident, critical illness, hospital, short‑ and long‑term disability, legal plan, and employee, spouse, and child life insurance (full‑time only).
• Up to three weeks of full pay for the birth or adoption of a child (full‑time employees only; available after one year of service. In states with paid family leave programs, this benefit does not apply.)
• Sick Time / Paid Time Off.
• Free/discounted lab work for all employee pets.
• Pet discounts on services and products.
• Pet food discount program.
• Quarterly Team Rewards Bonus Program.
• Continuing education allowance.
• Professional development opportunities.
• Uniform allowance.
• Six paid holidays (full‑time only).
• Employee Assistance Program.
• Employee discount program.

Commitment to Diversity, Equity, Inclusion, and Belonging

Diversity, equity, inclusion, and belonging are core values at Southern California Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.