Veterinary Receptionist — Warm Front Desk & Growth

Vetcor; Denver (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

401(k) matching

Tuition assistance

Uniform allowance

Pet discounts

CE allowance

Paid Time Off

Job summary

Highlands Animal Clinic in Denver is seeking an experienced Veterinary Receptionist to join a busy five-doctor practice. You will welcome clients, manage scheduling, and support a fast-paced, organized reception that emphasizes exceptional client service.

The role requires at least one year of veterinary experience, strong customer-service skills, and a collaborative, patient-focused mindset. This position offers a supportive team, growth opportunities, and pet-focused perks within the Vetcor

Qualifications

• At least one year of veterinary hospital experience.
• Excellent customer-service and communication skills.
• Positive attitude and commitment to going above and beyond for clients.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong attention to detail and dependable follow-through.
• Confidence handling client questions and sensitive situations professionally.

Responsibilities

• Welcome clients and patients with warmth, professionalism, and compassion.
• Answer incoming phone calls and provide exceptional customer service.
• Schedule appointments and help maintain an efficient multi-doctor calendar.
• Check clients and patients in and out while maintaining accurate information.
• Assist clients with questions regarding appointments, medications, pharmacy needs, and general veterinary care.
• Help identify urgent concerns and communicate appropriately with the medical team.
• Process credit card transactions and assist with daily financial balancing.
• Maintain accurate client and patient records.
• Support an efficient flow between the reception and medical teams.
• Maintain a clean, organized, and welcoming lobby and reception area.
• Collaborate closely with doctors, technicians, assistants, and fellow receptionists to provide an exceptional client experience.

Skills

Vet hospital experience

Customer service

Multitasking

Communication

Detail oriented

Teamwork

Compassion

Tools

IDEXX Cornerstone

Job description

Highlands Animal Clinic in Denver is seeking an experienced Veterinary Receptionist to join a busy five-doctor practice. You will welcome clients, manage scheduling, and support a fast-paced, organized reception that emphasizes exceptional client service.

The role requires at least one year of veterinary experience, strong customer-service skills, and a collaborative, patient-focused mindset. This position offers a supportive team, growth opportunities, and pet-focused perks within the Vetcor