Veterinary Receptionist - Olympia, WA

Southbayvet

Olympia (WA)

On-site

USD 25,485 - 26,863

Full time

14 days+

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Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Comprehensive medical, dental, and vision coverage

Paid parental leave

Job summary

South Bay Veterinary Hospital is seeking a highly motivated Client Service Representative to join their team in Olympia, WA. This full-time position offers competitive pay based on experience and a supportive working environment that values collaboration and individual input.

Ideal candidates will have strong communication skills and previous client service experience, ready to ensure an exceptional client experience from check-in to check-out. Benefits include comprehensive health coverage and professional growth opportunities.

Qualifications

Strong communication and interpersonal skills are essential.
Previous client service experience is preferred.
Ability to multitask in a fast-paced environment.

Responsibilities

Welcome clients and patients with warmth and professionalism.
Schedule appointments and manage client communications.
Answer phones and provide exceptional customer service.
Support patient care and ensure a smooth client experience.
Maintain accurate records and support daily operations.

Skills

Strong communication and interpersonal skills

Ability to multitask and stay organized

Compassion and empathy

Positive attitude and team-oriented mindset

Education

Previous client service or veterinary reception experience

Job description

South Bay Veterinary Hospital is Hiring an Experienced Client Service Representative!

Role: Client Service Representative (CSR) / Veterinary Receptionist

Status: Full-time

Salary: $18.50–$19.50 per hour, based on experience

Schedule: 4-day work week with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Team That Values Your Voice and Supports Your Growth?

South Bay Veterinary Hospital is ready to welcome an experienced Client Service Representative to our fantastic team. We believe in a "better together" philosophy where every team member's ideas, perspectives, and contributions matter. We value collaboration, celebrate individuality, and encourage our team members to enjoy a fulfilling life both inside and outside the hospital.

If you're looking for a veterinary practice where teamwork, positivity, and exceptional client service are at the heart of everything we do, we'd love to meet you.

Why Our Client Service Representatives Love South Bay Veterinary Hospital

Supportive, collaborative team culture built on mutual respect
Leadership that values your ideas and encourages growth
4-day work weeks that support work-life balance
Opportunities for mentorship and professional development
Occasional coffee runs, ice cream parties, and team meals
A workplace that celebrates individuality and authentic personalities
The opportunity to make a meaningful impact on pets, clients, and the community

What You’ll Do

Welcome clients and patients with warmth, professionalism, and compassion
Schedule appointments and manage client communications
Answer phones and provide exceptional customer service
Support patient care by ensuring a smooth client experience from check-in to check-out
Maintain accurate records and support daily hospital operations
Collaborate closely with doctors, technicians, and fellow support staff
Help create a positive, efficient, and welcoming hospital environment

What Our Client Service Representatives Bring

Previous client service or veterinary reception experience preferred
Strong communication and interpersonal skills
Positive attitude and team-oriented mindset
Ability to multitask and stay organized in a fast-paced environment
Compassion and empathy for clients, patients, and coworkers
Confidence in taking ownership of responsibilities and seeing tasks through
Commitment to learning, growing, and supporting others' success

The Extras You’ll Actually Feel

Flexibility that supports a healthy work-life balance
Employee benefits that strengthen both body and mind
Mentorship and support as you grow your career
A culture that values teamwork, positivity, and mutual respect
Opportunities to share your knowledge and learn from others
A team that believes work should be meaningful and enjoyable

Benefits You Can’t Beat

A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program

Join Our Team!

Come join our team and contribute to a meaningful mission where you'll make a difference in the lives of pets and the people who love them. If you're ready to bring your skills, positivity, and passion for veterinary medicine to a supportive and collaborative hospital, apply today!

Diversity, equity, and inclusion are core values at South Bay Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.