Veterinary Receptionist - Raleigh, NC

Cozycat; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Flexible Spending Account

Paid Time Off

Continuing education allowance

Quarterly Team Rewards Bonus Program

Job summary

A veterinary hospital in Raleigh, North Carolina is seeking a full-time Veterinary Receptionist to join their front desk team. The role involves managing phone lines, booking appointments, greeting clients, and ensuring a welcoming environment. Ideal candidates will have a strong background in customer service and a passion for animals. Benefits include 401(k) matching, health insurance, and flexible compensation that reflects skillset and performance. Apply today to be part of a supportive team committed to community well-being.

Qualifications

• A love of animals and strong customer service background is required.
• Experience in managing phone lines and appointment bookings is beneficial.
• Friendly, professional demeanor with clients and pets.
• Basic cash handling and payment processing experience.

Responsibilities

• Manage multiple phone lines efficiently.
• Book appointments promptly and accurately.
• Greet clients warmly upon arrival.
• Process payments in a timely manner.
• Maintain a clean and welcoming reception area.

Skills

Customer service

Multitasking

Communication

Cash handling

Tools

POS system

Job description

Cozy Cat Veterinary Hospital is Hiring a Veterinary Receptionist!

• Role: Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: Monday thru Friday 8 to 6 pm plus occasional Saturdays

Cozy Cat Veterinary Hospital is looking to add a full-time Veterinary Receptionist to our front desk team.

Our Veterinary Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.

Daily responsibilities include:

• Managing multiple phone lines
• Booking appointments
• Greeting clients
• Processing Payments
• Ensuring that the reception area is clean and comfortable for clients

This is a full-time position with rotating Saturday morning hours as needed. A love of animals and a customer service background is a great fit for this position.

Benefits for full-time include:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Think you're the veterinary receptionist we're looking for? Apply today! We look forward to hearing from you.

Diversity, equity, and inclusion are core values at Cozy Cat Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays