Experienced Veterinary Receptionist - Wilmington, NC

A Country Veterinary Clinic; Wilmington (NC); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Medical/dental/vision insurance

Paid time off

Paid holidays

Employee discounts

Job summary

A Country Veterinary Clinic in Wilmington, NC is hiring an Experienced Veterinary Receptionist to greet clients, schedule appointments, and manage client communications with warmth and professionalism. The role offers a full-time schedule, no weekends, competitive benefits, and opportunities for growth within a supportive team.

Prior veterinary reception experience is preferred, and strong organizational and customer service skills are essential.

Qualifications

• Previous veterinary reception experience preferred.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-first mindset.
• Excellent communication and customer service skills.
• Accountability and reliability.
• Willingness to learn, grow, and support fellow team members.
• Ability to anticipate team needs and promote efficiency throughout the hospital.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, route calls appropriately, and respond to messages promptly.
• Schedule appointments and manage a multi-doctor calendar efficiently.
• Check patients in and out while maintaining accurate records.
• Collect payments, process invoices, and review estimates with clients.
• Support smooth patient flow through communication with doctors and technicians.
• Deliver exceptional customer service during every interaction.

Skills

Veterinary reception experience

Job description

Experienced Veterinary Receptionist - Wilmington, NC

A Country Veterinary Clinic is Hiring a Veterinary Receptionist!

Role: Experienced Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Four weekdays, 7:50 a.m.-5:45 p.m. | No weekends

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts

Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Veterinary Receptionist Role Where Work-Life Balance Actually Exists?

A Country Veterinary Clinic is building something special, and we're looking for an experienced Veterinary Receptionist to join our growing team. We believe exceptional patient care starts with exceptional people, which is why we've created a workplace where teamwork, personal growth, and work-life balance are priorities—not afterthoughts.

Our structure allows us to deliver consistent, high-quality medicine while ensuring our team members have the support, resources, and schedule they need to thrive. If you're looking for a practice where your ideas are valued and your growth is encouraged, we'd love to meet you.

Why Our Veterinary Receptionists Love It Here

• Four-day work weeks with no weekends
• Regular lunch breaks
• Supportive team culture focused on mentorship and growth
• Leadership that values collaboration and communication
• Opportunities to continue learning and developing professionally
• A workplace where team members genuinely support one another

What You'll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi-doctor calendar efficiently
• Check patients in and out while maintaining accurate records
• Collect payments, process invoices, and review estimates with clients
• Support smooth patient flow through communication with doctors and technicians
• Deliver exceptional customer service during every interaction

What Our Veterinary Receptionists Bring

• Previous veterinary reception experience preferred
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mindset
• Excellent communication and customer service skills
• Accountability and reliability
• Willingness to learn, grow, and support fellow team members
• Ability to anticipate team needs and promote efficiency throughout the hospital

The Extras You'll Actually Feel

• Employee benefits that support both physical and mental wellness
• Mentorship and professional development opportunities
• A positive clinic culture built on teamwork and respect
• A team that celebrates growth and success together
• Predictable scheduling that supports work-life balance
• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

We're excited to welcome another outstanding team member to A Country Veterinary Clinic. Apply today and discover what makes our team so special!

Diversity, equity, inclusion, and belonging are core values at A Country Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program - increased pay to help a sister hospital
• VetLife Days - rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offering.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program - increased pay to help a sister hospital
• VetLife Days - rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offering.

• Paid Time Off
• Paid Holidays