Veterinary Receptionist - Greenwood, IN

Academyanimal

Greenwood (IN)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

401(k) matching

Health insurance

Tuition support

Paid time off

Employee pet care

Job summary

Academy Animal Hospital is seeking an experienced Veterinary Receptionist to join our compassionate, client-focused team. If you enjoy building relationships with pet owners and thrive in a fast-paced environment, we'd love to meet you.

We value kindness, teamwork, and a dedication to providing exceptional care for pets and their families every day at our hospital.

Qualifications

Previous experience as a Veterinary Receptionist preferred.
Excellent customer service and communication skills.
Friendly, compassionate, and professional demeanor.
Strong organizational and multitasking abilities.
Ability to thrive in a fast-paced environment.
Attention to detail and dependability.

Responsibilities

Welcome clients and patients with warmth, professionalism, and compassion.
Answer incoming phone calls and schedule appointments efficiently.
Check patients in and out while maintaining accurate medical records.
Process payments and explain invoices when needed.
Communicate clearly with clients regarding appointments, services, and follow-up care.
Coordinate with veterinarians and technicians to keep appointments running smoothly.
Maintain organized reception and lobby areas.
Assist with administrative duties and daily hospital operations.
Deliver exceptional customer service that strengthens client relationships.
Support a positive, team-first culture throughout the hospital.

Skills

Veterinary receptionist experience

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Team player

Job description

Academy Animal Hospital is looking for a Veterinary Receptionist!

Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Four-day work week with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive compensation, 401(k) matching, Roth retirement savings, flexible spending options, tuition support, and referral bonuses
Wellness & Peace of Mind: Medical, dental, and vision insurance, supplemental coverage, paid parental leave, paid time off, and employee pet care benefits
Professional Growth & Recognition: Quarterly Team Rewards Bonus Program, professional development opportunities, continuing education allowance, and uniform allowance
Lifestyle Perks You'll Appreciate: Six paid holidays, Employee Assistance Program, employee discounts, stocked snack pantry, team celebrations, and a schedule that supports work-life balance

Are you passionate about creating exceptional client experiences while helping pets receive the care they deserve?

Academy Animal Hospital is searching for an experienced Veterinary Receptionist to join our compassionate, client-focused team. If you enjoy building relationships with pet owners, thrive in a fast-paced environment, and believe kindness should be at the center of everything you do, we'd love to meet you.

At Academy Animal Hospital, our motto is "Be Kind." We live that philosophy every day—whether we're supporting one another as teammates or helping clients through every stage of their pets' lives. Our goal is simple: create healthier lives for pets while providing an outstanding experience for every client who walks through our doors.

Why Our Veterinary Receptionists Love It Here

Join a supportive team that truly values kindness, collaboration, and respect
Enjoy a four-day work week that promotes work-life balance
Work in a hospital where your contributions are appreciated every day
Build meaningful relationships with clients and their beloved pets
Receive mentorship and opportunities for professional growth
Participate in fun team celebrations, coffee runs, meals, and ice cream parties
Keep energized with a pantry that's always stocked with snacks
Enjoy regular lunch breaks and leadership that supports your success

What Our Veterinary Receptionists Do

Welcome clients and patients with warmth, professionalism, and compassion
Answer incoming phone calls and schedule appointments efficiently
Check patients in and out while maintaining accurate medical records
Process payments and explain invoices when needed
Communicate clearly with clients regarding appointments, services, and follow-up care
Coordinate with veterinarians and technicians to keep appointments running smoothly
Maintain organized reception and lobby areas
Assist with administrative duties and daily hospital operations
Deliver exceptional customer service that strengthens client relationships
Support a positive, team-first culture throughout the hospital

What Our Veterinary Receptionists Bring

Previous experience as a Veterinary Receptionist preferred
Outstanding customer service and communication skills
A friendly, compassionate, and professional demeanor
Excellent organizational and multitasking abilities
Confidence working in a fast-paced environment
Strong attention to detail and accuracy
The ability to prioritize tasks while maintaining a positive attitude
Dependability and a collaborative mindset
A willingness to learn, share knowledge, and support teammates
The confidence to take ownership of responsibilities and deliver exceptional client experiences

The Extras You'll Actually Feel

At Academy Animal Hospital, we believe the best workplaces are built on kindness, teamwork, and genuine appreciation for one another. We encourage every team member to share ideas, continue learning, and support each other's success.

Whether it's celebrating milestones together, grabbing coffee for the team, enjoying stocked snacks, or simply knowing you'll have the support you need during a busy day, you'll find a culture where people genuinely enjoy coming to work. We're committed to helping you grow both personally and professionally while maintaining the work-life balance you deserve.

A flexible approach to compensation that reflects your skill set and future performance
401(k) Matching & Roth Retirement Savings Plan
Flexible Spending Account
529 Savings Plan
Tuition Support Program
Referral Bonus Program
Health insurance, including medical, dental, and vision
Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal coverage, and employee, spouse, and dependent life insurance
Up to three weeks of paid parental leave for eligible employees after one year of service
Sick Time / Paid Time Off
Free or discounted laboratory work for employee pets
Pet discounts on services and products

Professional Growth & Recognition

Quarterly Team Rewards Bonus Program
Continuing education allowance
Four-day work week
Six paid holidays
Employee Assistance Program
Employee discount program
Team meals, coffee runs, and ice cream parties
Supportive, collaborative workplace culture

Join Our Team

If you're an experienced Veterinary Receptionist who is passionate about client service, enjoys being part of a supportive team, and wants to make a difference in the lives of pets and their families, we'd love to hear from you.

Diversity, equity, inclusion, and belonging are core values at Academy Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.