Veterinary Receptionist - Pittsburgh, PA

Acvetcare; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Paid time off

Paid parental leave

Employee discounts

Continuing education allowance

Uniform allowance

Six paid holidays

Employee assistance program

Pet discounts on services and products

Job summary

Always Compassionate Veterinary Care in Pittsburgh, PA is hiring a Veterinary Receptionist to join our busy clinic. You will greet clients, manage phone calls, schedule appointments for multiple doctors, and handle payments and records with professionalism.

We offer comprehensive benefits, opportunities for growth, and a collaborative team environment committed to high‑quality patient care. This full‑time role emphasizes empathy, clear communication, and efficient clinic operations.

Qualifications

• Experience in a fast-paced clinic environment is preferred.
• Ability to explain services, policies, and next steps clearly to clients.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Greet clients and patients with warmth and professionalism.
• Answer phones, route calls, and respond to messages promptly.
• Schedule appointments and manage a multi-doctor calendar.
• Check patients in/out and maintain accurate client records.
• Collect payments, review estimates, and communicate pricing clearly.
• Manage medical record requests and administrative tasks.
• Deliver exceptional customer service throughout client interactions.

Skills

Customer service

Communication

Scheduling

Education

High school diploma

Job description

Veterinary Receptionist – Pittsburgh, PA

Always Compassionate Veterinary Care is Hiring a Veterinary Receptionist!

Position Overview

• Role: Veterinary Receptionist
• Status: Full‑time
• Salary: Negotiable and based on experience
• Schedule: Full‑time schedule; details discussed during the interview process

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays and an Employee Assistance Program

Why You’ll Love It Here

• Diverse caseload and opportunities to learn something new every day
• High standards of care with a team proud of the medicine we practice
• Supportive environment where questions are welcomed and growth is expected
• Opportunities to expand your skills and take on additional responsibilities
• Mentorship and support from an experienced team
• A workplace culture built on collaboration, respect, and appreciation

What You’ll Do

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls appropriately, and respond to messages promptly
• Schedule appointments and manage a multi‑doctor calendar efficiently
• Check patients in and out while maintaining accurate client and patient records
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and service information clearly
• Manage medical record requests, reminders, and administrative tasks
• Deliver exceptional customer service throughout every client interaction

What You’ll Bring

• Previous experience as a Veterinary Receptionist
• Comfort working in a fast‑paced clinical environment
• Strong communication and customer service skills
• Ability to explain services, policies, and next steps clearly to clients
• Strong problem‑solving skills and ability to handle concerns with empathy
• Familiarity with veterinary terminology and hospital workflows
• Excellent attention to detail when documenting patient and client information
• Positive attitude and team‑oriented mindset

Additional Perks and Extras

• Mentorship and support as you grow your career
• Flexibility with scheduling to support work‑life balance
• Employee benefits that strengthen both the body and the mind
• Positive clinic culture that values you as a person
• A team that appreciates one another and enjoys working together
• A workplace where having fun and supporting one another is part of the culture
• Flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full‑time only)
• 529 Savings Plan
• Tuition Support Program (full‑time only)
• Health Insurance, including medical, dental, and vision (full‑time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long‑term disability, legal plan, and employee, spouse, and child‑dependent life insurance (full‑time only)
• Up to three weeks of full pay for birth or adoption of a child (full‑time only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full‑time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

Have we piqued your interest? Purrfect. Apply today and discover what makes Always Compassionate Veterinary Care such a rewarding place to build your career.

Diversity, Equity, Inclusion, and Belonging

Diversity, equity, inclusion, and belonging are core values at Always Compassionate Veterinary Care and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their full potential.

Additional Benefits Summary

• Paid Time Off
• Paid Holidays
• Health, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues
• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus
• Discounted Products