Veterinary Receptionist | 4-Day Week, No Nights or Weekends

Pace Veterinary Clinic; Pace (FL); In loco; USD 32.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) matching

Tuition support

Referral bonuses

Employee pet discounts

Descrizione del lavoro

Pace Veterinary Clinic in Pace, Florida, is hiring a Veterinary Receptionist to join a two-doctor AAHA-accredited practice. The role offers a 4-day workweek with no nights, weekends, or holidays, plus a comprehensive benefits package and opportunities for growth.

You’ll build client relationships, manage front-desk duties, coordinate scheduling, and support a fast-paced hospital environment while providing excellent customer service.

Competenze

• Confidence handling high call volume and juggling priorities.
• Compassionate communication, especially in sensitive or emotional situations.
• Comfort collecting payments, processing invoices, and discussing estimates.
• Strong problem-solving skills and the ability to handle difficult conversations with empathy.
• Attention to detail when updating records and documenting client outreach.
• Strong organizational habits, like follow-up lists, call logs, and task tracking.
• The ability to multitask and stay calm in a fast-paced environment.
• A positive attitude, reliability, and a team-first approach.
• Ability to stand for extended periods and lift [Weight] lbs with assistance.

Mansioni

• Greet clients and patients with warmth and professionalism
• Answer phones, route calls, and respond promptly to voicemails
• Schedule appointments and manage a multi-doctor calendar
• Check patients in and out and keep client and patient information accurate
• Collect payments, process invoices, and review estimates with clients
• Communicate hospital policies, pricing, and services clearly, and handle client concerns with empathy
• Manage medical record requests, reminders, and follow-up calls, texts, and emails
• Help clients schedule recommended services and rechecks, reactivate overdue patients, and fill scheduling gaps
• Educate clients on preventive care timelines and next steps
• Coordinate with technicians and doctors to support smooth patient flow
• Feed, walk, and care for hospitalized and boarding patients, and monitor them for changes
• Clean kennels and laundry and help keep the lobby, front desk, and treatment areas clean

Conoscenze

Customer service

Phone etiquette

Scheduling

Billing & payments

Communication & empathy

Multitasking

Team collaboration

Organization & records

Customer relations

Descrizione del lavoro

Pace Veterinary Clinic in Pace, Florida, is hiring a Veterinary Receptionist to join a two-doctor AAHA-accredited practice. The role offers a 4-day workweek with no nights, weekends, or holidays, plus a comprehensive benefits package and opportunities for growth.

You’ll build client relationships, manage front-desk duties, coordinate scheduling, and support a fast-paced hospital environment while providing excellent customer service.