Veterinary Receptionist - Flexible Scheduling & Growth

East-Riverside-Veterinary-Hospital; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401k retirement options

Employee Assistance Program (EAP)

Teladoc access

Discounted veterinary care for pets

Job summary

East Riverside Veterinary Hospital in New Orleans seeks a friendly, organized receptionist to manage a multi-line phone system, greet clients, and coordinate care with the veterinary team. You will handle scheduling, medical record maintenance, and billing, while educating clients on preventive care and available services.

The ideal candidate brings a passion for animals, strong communication, and the ability to stay calm under pressure in a busy veterinary setting.

Qualifications

• Passion for providing excellent customer service.
• Excellent communication, calm under pressure.
• Strong organizational and multitasking abilities.
• Flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, process payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure best care.
• Embody Compassion and Empathy: be a calming presence, show empathy, treat each pet with care.

Skills

Customer service

Communication

Organization

Team collaboration

Adaptability

Job description

East Riverside Veterinary Hospital in New Orleans seeks a friendly, organized receptionist to manage a multi-line phone system, greet clients, and coordinate care with the veterinary team. You will handle scheduling, medical record maintenance, and billing, while educating clients on preventive care and available services.

The ideal candidate brings a passion for animals, strong communication, and the ability to stay calm under pressure in a busy veterinary setting.