Veterinary Receptionist & Client Care Coordinator

Pet Care Center, LLC; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Life Insurance

Disability Coverage

Employee Assistance Program (EAP)

Teladoc access

Pet care discount

Job summary

The Pet Care Center, LLC in Metairie, LA is seeking a friendly receptionist to join our well-established, AAHA-accredited small animal hospital. You will manage two-way communications, schedule appointments, and assist with client education to foster preventive care.

We offer competitive benefits and a supportive team, with a focus on managing complex medical cases and growth opportunities in a busy seven-days-a-week practice. The role requires flexibility for some weekends and holidays.

Qualifications

• Experience in customer service within a medical or veterinary setting is preferred.
• Excellent communication and interpersonal skills.
• Strong organization and multitasking in a fast-paced environment.
• Able to work independently and with team guidance.

Responsibilities

• Manage a multi-line phone system and greet clients with a positive, compassionate attitude.
• Maintain accurate medical records and manage appointment schedules and financial transactions.
• Educate clients on preventive care and hospital services to support pet health.
• Provide a calm, empathetic presence and treat each pet with care.

Skills

Customer service

Communication

Organizational skills

Team collaboration

Calm under pressure

Tools

Veterinary software

Job description

The Pet Care Center, LLC in Metairie, LA is seeking a friendly receptionist to join our well-established, AAHA-accredited small animal hospital. You will manage two-way communications, schedule appointments, and assist with client education to foster preventive care.

We offer competitive benefits and a supportive team, with a focus on managing complex medical cases and growth opportunities in a busy seven-days-a-week practice. The role requires flexibility for some weekends and holidays.