Veterinary Receptionist

Mission-Pet-Health; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Mission Pet Health is seeking a friendly Receptionist to be the director of first impressions at our network of animal hospitals. You’ll manage a multi-line phone system, greet clients with warmth, and ensure every interaction reflects compassionate care.

You will maintain medical records, coordinate appointments, handle financial transactions, and support pet wellness education. A passion for animal care, strong communication, and reliability are essential; veterinary software experience is a

Qualifications

• Customer service excellence and a love for animals.
• Strong communication and the ability to stay calm under pressure.
• Excellent organizational and multitasking abilities.
• Collaborative, can work independently or with direction.
• Experience with veterinary software preferred; weekend/holiday availability.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and schedule appointments.
• Handle financial transactions and ensure smooth hospital operations.
• Educate clients on preventative care and services.
• Provide compassionate, empathetic client support.

Skills

Customer service

Communication

Organizational skills

Teamwork

Vet software experience

Job description

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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