Veterinary Receptionist: Fast-Paced Client Care

Bienville Animal Medical Center; Ocean Springs (MS); Sur place; USD 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Paid time off

Paid holidays

401(k)

Medical, dental, and vision insurance

Disability insurance

Life insurance

Résumé du poste

Bienville Animal Medical Center in Ocean Springs, MS, is seeking an experienced Veterinary Receptionist to deliver exceptional client service, greet clients, process patients, and handle payments. The role supports scheduling, phone inquiries, and management of client data using practice management software.

Ideal candidates have 1–2 years in a veterinary/clinical setting, strong computer and communication skills, and a collaborative mindset.

Qualifications

• Minimum of 1 year related experience required.
• Has 1–2 years of experience in a veterinary or clinical setting.
• Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments.
• Answers phone calls, screens for service needs, and schedules appointments.
• Manages incoming/outgoing mail and e-mails; maintains client information in practice management software.
• Escalates complex matters to senior staff.

Responsabilités

• Greets clients and answers questions; handles payments and patient processing.
• Answers phone calls; screens service needs; schedules appointments.
• Maintains client information in practice management software and monitors waiting area cleanliness.
• Escalates complex issues to senior staff as needed.

Connaissances

Customer service

Scheduling

Payments processing

Phone handling

Computer skills

Outils

Practice management software

Description du poste

Bienville Animal Medical Center in Ocean Springs, MS, is seeking an experienced Veterinary Receptionist to deliver exceptional client service, greet clients, process patients, and handle payments. The role supports scheduling, phone inquiries, and management of client data using practice management software.

Ideal candidates have 1–2 years in a veterinary/clinical setting, strong computer and communication skills, and a collaborative mindset.