Veterinary Front Desk & Client Care Specialist

Star Valley Veterinary Clinic; Ocean Springs (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

Bienville Animal Medical Center in Ocean Springs, MS is seeking a friendly Veterinary Receptionist to deliver excellent client service in a fast-paced general practice. You will greet clients, answer questions, schedule appointments, process payments, manage mail and emails, and maintain patient records in the practice management software, with a focus on teamwork and high standards.

You will thrive in a collaborative environment and support medical professionals to ensure smooth daily

Qualifications

• Minimum of 1 year related experience in veterinary setting.
• Excels in client interactions and teamwork.
• Comfortable using computers and phone systems.

Responsibilities

• Greet clients and provide an excellent client experience.
• Answer phone calls, screen for service needs, and schedule appointments.
• Process incoming and outgoing patients and handle payments.
• Manage mail and emails and maintain client information in the practice management software.
• Monitor waiting area for cleanliness.
• Escalate complex matters to senior staff.

Skills

Customer service

Scheduling

Phone handling

Data entry

Tools

Practice management software

Computer skills

Phone systems

Job description

Bienville Animal Medical Center in Ocean Springs, MS is seeking a friendly Veterinary Receptionist to deliver excellent client service in a fast-paced general practice. You will greet clients, answer questions, schedule appointments, process payments, manage mail and emails, and maintain patient records in the practice management software, with a focus on teamwork and high standards.

You will thrive in a collaborative environment and support medical professionals to ensure smooth daily