Veterinary Receptionist - East Lansing, MI

Eastlansingvetclinic

Lansing (MI)

On-site

USD 30,000 - 45,000

Full time

14 days+

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Benefits offered by this job

401(k) matching
Tuition support
Comprehensive medical, dental, and vision coverage
Paid time off
Employee discounts

Job summary

East Lansing Veterinary Clinic is seeking an experienced Veterinary Receptionist in Lansing, MI. The full-time position offers benefits including competitive pay, 401(k) matching, medical coverage, and paid time off. Responsibilities include greeting clients and pets, managing phone calls, and updating records. Ideal candidates have strong communication skills, organizational abilities, and comfort working with animals. Join us in a team-oriented environment focused on providing excellent care to pets and their families.

Qualifications

  • Strong communication and customer service skills essential.
  • Ability to multitask and maintain organization in a busy environment.
  • Calm demeanor in emotional or high-pressure situations required.

Responsibilities

  • Greet clients and pets warmly, creating a welcoming environment.
  • Answer multi-line phones, schedule appointments, and manage workflow.
  • Process payments and maintain accurate records.

Skills

Strong communication and customer service skills
Ability to multitask and stay organized
Calm, professional approach in high-pressure situations
Excellent attention to detail
Comfort working around animals

Job description

Veterinary Receptionist - East Lansing, MI

East Lansing Veterinary Clinic is Hiring a Veterinary Receptionist!

  • Role: Experienced Veterinary Receptionist
  • Status: Full-time
  • Salary: Negotiable and based on experience
  • Schedule: 4-day work week

Benefits Highlights

  • Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
  • Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
  • Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
  • Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Do you enjoy helping people and their pets in a fast-paced, compassionate environment? We’re looking for a friendly, organized, and detail-oriented Veterinary Receptionist to join our team. As the first point of contact, you’ll play a key role in creating a welcoming experience for our clients while keeping our front desk running smoothly.

Why Our Veterinary Receptionists Love Working Here

  • A supportive, team-oriented environment where your role truly matters
  • Opportunities to grow your skills and learn the veterinary field
  • A positive workplace focused on collaboration and respect
  • The chance to make a meaningful impact for pets and their families every day

What You’ll Do

  • Greet clients and pets warmly, creating a positive first impression
  • Answer multi-line phones, schedule appointments, and manage daily workflow
  • Accurately update and maintain client and patient records
  • Process payments and handle transactions with accuracy and integrity
  • Assist with administrative duties including filing, scanning, and stocking supplies
  • Keep the reception area clean, organized, and welcoming

What Our Veterinary Receptionists Bring

  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced environment
  • A calm, professional approach in emotional or high-pressure situations
  • Excellent attention to detail and reliability
  • Comfort working around animals of all sizes and temperaments
  • Previous veterinary or medical office experience preferred

The Extras You’ll Actually Feel

  • A welcoming team that supports you day-to-day
  • A role where your organization and people skills make a real difference
  • Opportunities to learn and grow within the veterinary field

Benefits You Can’t Beat

  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Quarterly Team Rewards Bonus Program
  • Continuing education allowance
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program

Join Our Team!

If you’re ready to be part of a team where your skills, compassion, and professionalism are truly valued, we’d love to meet you. Apply today and take the next step in your veterinary career!

Diversity, equity, and inclusion are core values at East Lansing Veterinary Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

  • Paid Time Off
  • Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

  • Vetcor University - training for skill development and career growth
  • CE Allowance and opportunities
  • Tuition Assistance Program
  • Lend a Hand Program – increased pay to help a sister hospital
  • VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

  • Discounted Products
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